Nano Hearing AidsAt Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Jerry B.
They did not work for me.
Response from Nano Hearing AidsJun 13, 2023
Hello Jerry, I'm sorry about the trouble. Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
Paula H.
Have not received them order on 5/30 and reorder on 6/4/2023 poor service have not received them yet and I'm pissed 🤨
Response from Nano Hearing AidsJun 13, 2023
Hello Paula, I'm sorry for the delay. Due to very large demand, there was a slight delay in shipping your order but don't worry, this has been shipped and is currently in transit. Here's the latest tracking: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111206238379456256 If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. We appreciate your patience and understanding on this matter. Have a great day and stay healthy! Thank you, Nano Support Team
Jimmy L.
I ordered the hearing aids on June 4th, and now it is the 13th, and I still haven't received them.
Response from Nano Hearing AidsJun 13, 2023
Hello Jimmy, I'm sorry for the delay. Due to very large demand, there was a slight delay in shipping your order but don't worry, this has been shipped and is currently in transit. Here's the latest tracking: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111206238379428826 If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. We appreciate your patience and understanding on this matter. Have a great day and stay healthy! Thank you, Nano Support Team
Carol G.
When I use the aids it sounds like I am on a microphone.
Response from Nano Hearing AidsJun 18, 2023
Hi Carol, It's very important to change the domes on your device due to the fact that most of the sound quality comes from the dome. The correct Volume and sufficient battery are also essential to establish a good quality of sound. If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team
Lynn Karl H.
Never received the order.
Response from Nano Hearing AidsJun 18, 2023
Hello Lynn, I'm sorry for the delay. Due to very large demand, there was a slight delay in shipping your order. USPS tracking shows delivered on June 15th. Did you receive it? Here's the latest tracking: https://nano-hearing-aids.myshopify.com/admin/orders/4829099851846 If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. We appreciate your patience and understanding on this matter. Have a great day and stay healthy! Thank you, Nano Support Team
edward W.
Bought a pair of H.A. Paid for them, they told me they would be here a certain date only to find out now they will as of today be 10 days late when I track the tracking number the info is the same as it was 3 days ago lost in limbo, no one can find them , I could have had a custom pair made by now, so I'm out the money, and no hearing aids tried talking to customer service and he said I'm out of luck if it takes a month to get here I just have to wait,, rude ,,
Response from Nano Hearing AidsJun 18, 2023
Hello Edward, I'm sorry about the trouble. Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
BRANDI T.
They do not work. Been trying to get a hold of someone for return I keep getting told someone will call me back. Not very customer friendly.
Response from Nano Hearing AidsJun 18, 2023
Hi Brandi! We appreciate your time to share your experience and we accept that not everyone will have the same experience with our device. Your feedback is noted and forwarded to the team to improve our products and services in the future.
Mike
I was notified that I would receive my package June 9 by 9pm. Well I never received it. Don't use USPS they are so unreliable.
Response from Nano Hearing AidsJun 18, 2023
Hi Mike, Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. If you still need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
