customer
Did not fit ear all you wanted to do…
Did not fit ear all you wanted to do was upgrade me. I sent them back
Response from Nano Hearing AidsJun 20, 2023
Hello Glenda, We appreciate your time to share your experience and we accept that not everyone will have the same experience with our device. Your feedback is noted and forwarded to the team to improve our products and services in the future. For the return and refund, if all return instructions are followed and a refund is due, please expect up to four (4) weeks after your package is delivered to our warehouse to allow us time to receive, inspect, and verify your return and complete your refund request. In most cases, however, your refund will be processed in less time. In many cases, the money will get on your card before 45 days but we like to ensure that everyone has enough time so expectations are clear. If you still need further assistance or to check the status of your return, please email our returns department at [email protected]. Have a great day and stay healthy! Thank you, Nano Support Team