Nano Hearing Aids Reviews | Read Customer Reviews of nanohearingaids.com

Nano Hearing AidsReviews of nanohearingaids.com

3.63,535 reviews
Vision & Hearing
4225 EXECUTIVE SQ, STE 600, LA JOLLA, California

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Nano Hearing Aids

About Nano Hearing Aids

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs

Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: nanohearingaids.com
Website: nanohearingaids.com
Category: Vision & Hearing
Location: LA JOLLA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nano Hearing Aids reviews

Showing 281 reviews with 3 stars · Clear filters

William B.
Dec 8, 2023
Communication
Very hard to get through communication because of service person having an accent but it just went slowly but we got through it.
Response from Nano Hearing AidsDec 8, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best! - Nano Support Team
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SMur
Dec 7, 2023
accents
The willingness to work with me was good, however it just seemed the more I stated that I wasn’t happy with product the more the representative would try to keep from refunding the money. Against my better judgement I agreed to try the different pair… I don’t know if other people with hearing impairments have trouble with accents, but I was very frustrated while talking and trying to understand what was being said.
Response from Nano Hearing AidsDec 7, 2023
Thank you again for sharing your experience with us we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. We are grateful that we were able to connect with you and successfully resolve your issue by sending you a no-charge replacement. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best! - Nano Support Team
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Rick M.
Dec 1, 2023
It's to small can't get it to work if I…
It's to small can't get it to work if I can't I will send back to you.
Response from Nano Hearing AidsDec 2, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have If you choose to return, please do get in touch to get an RMA # to accompany your return. This is needed in order to be eligible for a refund as per our return policy. Should you have any additional questions or if we can assist you with operating your hearing aids, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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Beulah W.
Nov 27, 2023
We purchased on line
We purchased on line and had really no contact with customer service.
Response from Nano Hearing AidsNov 29, 2023
Thank you for taking the time to share your feedback with us. We hope you enjoy your new hearing aids! Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful day! - Nano Support Team
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Tyrone H.
Nov 23, 2023
Commitment breakers.
Sucks you guys don't take CareCredit cards after you told me you would. I ordered one just to find out you guys re-nigged and don't except them. You guys should've honored your commitment.
Response from Nano Hearing AidsNov 25, 2023
Thank you for sharing your experience with us and we are sorry for any inconvenience you experienced. If you could provide any further details regarding the agent you spoke to please let us know. We do not currently accept CareCredit. We would like to follow up with the agent that mistakenly gave you that information. You can reach us at 619-738-2438 or email us at [email protected]. We appreciate your time and wish you all the best. - Nano Support Team
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Daniel O.
Nov 20, 2023
You forgot to send back my hearing aids…
You forgot to send back my hearing aids and wanted to charge me when they are under warranty This will be the 4th pair in less than 9 months with battery issues I have never in my life had to replace a product that many times
Response from Nano Hearing AidsNov 21, 2023
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. We are grateful that we were able to connect with you and successfully resolve your issue by sending you a no-charge replacement. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best! - Nano Support Team
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James H.
Nov 18, 2023
2 days after delivery a magazine had a…
Very good fitting easy to use friendly people to talk to 😍
Response from Nano Hearing AidsNov 22, 2023
Hi James, Thank you for sharing your feedback. We hope that you are finding your new CIC hearing aids helpful! Regarding the coupon, can you please get in touch and provide us with more details? If the code can be applied to your purchase we are happy to honour it. You can reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Alternatively, an agent will be in touch to discuss the coupon and see if you have any questions about your new hearing aids. We look forward to connecting with you and wish you the best in hearing! - Nano Support Team
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David E.
Nov 14, 2023
Battery does not even work for one day
Battery does not even work for one day
Response from Nano Hearing AidsNov 14, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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