T Roy B.
Just an expensive toy
Just an expensive toy. Not real hearing aides. Don’t buy these.

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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T Roy B.
Just an expensive toy. Not real hearing aides. Don’t buy these.
Betty N.
We have repeatedly tried to get the hearing aids to work to no avail. My husband has called and spoken to your customer service at least 2 times, maybe 3. I bought a set or refurbished hearing aids for my husband as a surprise. It seems to be all that was done was to place a sticker on a broken set of hearing aids and resell them to the next dummy that was gullible enough to believe you were selling a quality product. We want our money back.
Frank R.
Purchased these to help hear TV. I’ve tried both programs and neither help. The sound is like an echo. I tried each volume setting but that did not help either. The sound I get in my ears is garbled.
deborah T.
I have not received my hearing aids as of October 24th. Your text said they had been delivered but they have not please advise
Response from Nano Hearing AidsOct 29, 2024
Hi Deborah, Thank you for your feedback, we are very sorry to hear that your shipment hasn't arrived. There doesn't appear to be any recent order under your name that we can look into. Please contact our customer service team at 619-738-2438 or email us at [email protected], and we will be happy to assist you.
Nancy G.
Mailed to return center 2 months ago. I had to call to find why the delay. No explanation. Partial return sent and had to call for the charger to be sent. Left hearing aid still does not work. Adjustment buttons on right hearing aid do not work. Will send them back this week.
Response from Nano Hearing AidsSep 11, 2024
Hi Nancy, we are happy that our customer service team was able to assist you with an exchange. If you have any questions contact us at 619-738-2438 or email us at [email protected] and our team will be happy to help you. If you are happy with the service and your new set of hearing aids, please consider updating your review. - Nano Support Team
Betty
my mother has no had an easy experience with her hearing aids. Her protection plan expired two months ago. She attempted to order replacement buds, but ordered the wrong ones. Was told today we can't return them for correct ones. They are no returnable.
Response from Nano Hearing AidsSep 3, 2024
Hi Betty, Thank you for your feedback and we are sorry to hear that your experience was frustrating. Our customer service team has tried to get in touch with you via email and phone to set up an exchange for the right accessory kit for your hearing aids. Please contact customer service at 619-738-2438 or email us at [email protected] and our team will be happy to help you. - Nano Support Team
Lad S.
Bought these twice. The first time, one stopped working after two weeks. They replaced them, but said I should upgrade for another $100 (I did!) and they sent me the 'better' pair. After a month, one of them now discharges in about an hour. Also, and most importantly, I have never been able to get rid of the dreaful screeching, happening too often. So, even if they worked I would stop using them.
Gary
SPELL MY DAMN NAME CORRECTLY
Response from Nano Hearing AidsSep 3, 2024
Hi Gary, Thank you for sharing your concerns and we appreciate that it's important to you that your name is spelled correctly. We are happy that you connected with our customer service team and they have updated your name accordingly. Please don't hesitate to contact our customer service at 619-738-2438 or email [email protected] with any other concerns. If you are satisfied with the service, please consider revising your review. We appreciate your time. - Nano Support Team