Nano Hearing Aids Reviews | Read Customer Reviews of nanohearingaids.com

Nano Hearing AidsReviews of nanohearingaids.com

3.63,535 reviews
Vision & Hearing
4225 EXECUTIVE SQ, STE 600, LA JOLLA, California

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Nano Hearing Aids

About Nano Hearing Aids

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs

Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: nanohearingaids.com
Website: nanohearingaids.com
Category: Vision & Hearing
Location: LA JOLLA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nano Hearing Aids reviews

Showing 795 reviews with 1 star · Clear filters

Wilson S.
Jul 28, 2023
Unable to get an RMA
I have been waiting almost 2 weeks to receive a phone call providing an RMA so I can return the hearing aids.
Response from Nano Hearing AidsJul 31, 2023
Thank you for sharing your feedback with us which has been passed along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. We have recently expanded our customer service team in order to ensure that all calls and messages are promptly answered and that every customer receives assistance in a timely fashion. We are committed to improving our response times and to providing a more satisfactory experience for our valued customers like yourself. Our customer service team is currently working to resolve your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to promptly resolving your concerns to your satisfaction. - Nano Support Team
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David K.
Jul 28, 2023
First had a lot of static
First had a lot of static . Called to get refund. Talked with customer service they said had better ones. Told them I can’t ware behind ear type. Said they had new model and would replace them. Received them last Thursday night. Sent behind ear type! Called 7/21/23) (7/28/23) Michelle mailed me and(7/24/23) said they would contact we 24/48 hours.no contact year (7/28/23)
Response from Nano Hearing AidsJul 31, 2023
Thank you for sharing your feedback with us which has been passed along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Our customer service team is currently working to resolve your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to promptly resolving your concerns to your satisfaction. - Nano Support Team
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Leslie H.
Jul 28, 2023
I was charged express delivery and it…
I was charged express delivery and it won't be her until Saturday I would like my money back
Response from Nano Hearing AidsJul 28, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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Al
Jul 28, 2023
I will be returning theses
I will be returning theses, they do help, I can hear myself talking as much as I can hear others! Hear myself breathing! Not at all pleasant or what I expected! I hate those tiny buttons, very hard to locate when they are in your ear, program is confusing. One day without touching button the left one gave a series of six beeps, two beeps followed by two more, followed by two more for a total of six, a little later, it did the same thing!! I called service phone number the person I talked too had no idea why it did that!! Absolutely no help! I would not recommend these, not for anyway
Response from Nano Hearing AidsJul 28, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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Tina N.
Jul 28, 2023
I need a o return these hearing aids…
I need to return these hearing aids but I’m having a hard time getting help with it. I want my money back it hasn’t been 45 days either. Every agent is giving me the run around. Customer service is horrible and very rude. Wish they have 0 for a star that’s just what they would get. I WILL NEVER USE THIS COMPANY AGAIN NEVER!!!!!!!
Response from Nano Hearing AidsJul 28, 2023
Thank you for sharing your feedback with us which has been passed along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Our customer service team is currently working to resolve your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to promptly resolving your concerns to your satisfaction. - Nano Support Team
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Art H.
Jul 28, 2023
Received no help!
Received no help!! Not friendly nor understanding of my handicap needs for help.
Response from Nano Hearing AidsJul 28, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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Kl M.
Jul 27, 2023
Came quickly
Came quickly. A day early, in fact. Unfortunately they are nothing more than microphones and I am returning them.
Response from Nano Hearing AidsJul 28, 2023
Thank you for sharing your feedback with us which has been passed along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Our customer service team is currently working to resolve your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to promptly resolving your concerns to your satisfaction. - Nano Support Team
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Stephen B.
Jul 27, 2023
This is the second pair
This is the second pair. First pair were analog. Would not hold a charge. This pair is digital. They are no better. They make better ear plugs than hearing aids. I think the biggest problem is with the charging units. It indicates they are charged and they still don't work. Yesterday they quit working after only a few hours. Today they won't work at all. The company tries to please but the product is awful.
Response from Nano Hearing AidsJul 28, 2023
Thank you for sharing your feedback with us which has been passed along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Our customer service team is currently working to resolve your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to promptly resolving your concerns to your satisfaction. - Nano Support Team
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