Nano Hearing AidsAt Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Claudia
Very disappointed I hear worse with them I hear more distant now can’t wear both or can’t hear at all. Will be returning
Response from Nano Hearing AidsJun 19, 2023
Hello Claudia, Thank you for answering my call. Please do not hesitate to reach out if ever you need assistance and we will be glad to help you. You may dial our customer service line 619-738-2438 or reach out to me. Sincerely, Ralph Nano Advanced Support Team
Caroline H.
My own voice echos drives me crazy. Not able to fix on my own. Need help.
Response from Nano Hearing AidsJun 19, 2023
Hello Caroline, This is Ralph from Nano Hearing Aids. I am trying to reach you to the phone number we have on file to help you with whatever assistance you may need. Please let me know if this is a good callback number. If not, you may call our customer service line at 619-738-2438, look for me and I will be happy to assist you. Sincerely, Ralph Nano Advanced Support Team 619-404-0533 Extension #107
Arnold A.
Hard to get to work. Charging does not last long enough.
Response from Nano Hearing AidsJun 19, 2023
Hello Arnold, Thank you for answering my call. Please do not hesitate to reach out if ever you need assistance and we will be glad to help you. You may dial our customer service line 619-738-2438 or reach out to me. Sincerely, Ralph Nano Advanced Support Team
Mario S.
Still trying to get rid of the feed back not sure if I am putting the hearing aids in correctly is there a video available
Response from Nano Hearing AidsJun 19, 2023
Hello Mario, This is Ralph from Nano Hearing Aids. I am trying to reach you to the phone number we have on file to help you with whatever assistance you may need. Please let me know if this is a good callback number. If not, you may call our customer service line at 619-738-2438, look for me and I will be happy to assist you. Sincerely, Ralph Nano Advanced Support Team
Patricia C.
Too much static more like a microphone very hard to adjust volume! I would like to return them and get my money back but apparently that’s not part of your policy! I would not recommend them to anyone
Response from Nano Hearing AidsJun 5, 2023
Hello, We read the review you posted and I'm sorry about the trouble. Your feedback is noted and forwarded to the team to improve our products and services in the future. Background noises, squealing or feedback can occur for many different reasons. We have provided some of the more common reasons below to help you troubleshoot your issue: 1. Check for ear wax: earwax build-up is a common cause of acoustical feedback. When a sound wave hits a solid block of earwax, that sound wave shatters, sending sound every which-away including back out the ear to get re-amplified by the hearing aid microphone. 2. Check the fit: A loose-fitting hearing aid allows amplified sound waves to escape the ear canal around the hearing aid, reach the mic and off we go again in a feedback loop. 3. Speaker Placement: If the direction of the receiver is off and pointing directly into the wall of the ear canal, it can cause the amplified sound to bounce back into the hearing aid and the whistling begins. 4. Hearing Aid damage: The sound tube may become damaged over time by aggressive cleaning, the mic may have gotten pushed in, or there could be a crack in the hearing aid casing. It's very important to change the domes on your device due to the fact that most of the sound quality comes from the dome. The correct Volume and sufficient battery are also essential to establish a good quality of sound. If this doesn't help or if you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
parmchamp
I am unable to hear very well with them I am very disappointed with them i. would like to send back and get my money back
Response from Nano Hearing AidsJun 2, 2023
Hello, Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
Maureen O.
I guess maybe I need to get used to the hearing aid but I found the hearing in my left ear was a little better but the sound was kind of tinny or scratchy. I plan on giving it time and trying the different settings before I make up my mind as to keep or return them.
Response from Nano Hearing AidsJun 2, 2023
Hello, It's very important to change the domes on your device due to the fact that most of the sound quality comes from the dome. The correct Volume and sufficient battery are also essential to establish a good quality of sound. Please be advised that it normally takes 21 days for the brain to get used to wearing hearing aids so all I ask is that you wear these every day for a few more days/weeks to ensure you really let your ears adjust. If this doesn't help or if you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team
Ray M.
I went to doctors office to get ear piece extracted from my ear and the squealing was terrible plus echoing! Not a good product!
Response from Nano Hearing AidsJun 2, 2023
Hello, We appreciate your time sharing your experience and we totally understand that not everyone will have the same experience with our device. I'll be sure to forward your feedback to the team to improve our products and services in the future. If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team
