Nano Hearing Aids Reviews | Read Customer Reviews of nanohearingaids.com

Nano Hearing AidsReviews of nanohearingaids.com

3.63,535 reviews
Vision & Hearing
4225 EXECUTIVE SQ, STE 600, LA JOLLA, California

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Nano Hearing Aids

About Nano Hearing Aids

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs

Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: nanohearingaids.com
Website: nanohearingaids.com
Category: Vision & Hearing
Location: LA JOLLA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nano Hearing Aids reviews

Showing 795 reviews with 1 star · Clear filters

Brandon L C.
Sep 24, 2023
A comlete waist of my time
I had to call back 3 times finally to get a supervisor. Every time I asked to return the aids they tried to upsell me offering all the way up to their best unit. I repeated that I just wanted an RMA. It took oer 20 minutes to finally stop them from upselling. Try respecting your customer instead of worrying about your bottom line. Very poor business plan. Never again.
Response from Nano Hearing AidsSep 25, 2023
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. We are grateful that we were able to connect with you and successfully resolve your issue by providing you with a refund. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best! - Nano Support Team
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FRANK H.
Sep 24, 2023
Do not work
Do not work. Cannot connect right ear. Sending them back for refund.
Response from Nano Hearing AidsSep 25, 2023
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. We are grateful that we were able to connect with you and successfully resolve your issue by providing you with a refund. If you are satisfied with the outcome, we ask that you take a moment of time to edit your review and/or rating of our company. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best! - Nano Support Team
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Linda S.
Sep 23, 2023
They did not improve my moms hearing.
They did not improve my moms hearing.
Response from Nano Hearing AidsSep 25, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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Max H.
Sep 21, 2023
Not for everyone
Upon receiving the NANOS, I charged them up and attempted to adjust and get familiar with them. Right away I was disappointed because when I speak my voice sounds like "Darth Vader to me. I was not able to adjust that problem. As my ear canals are very small I changed the cones out to the smallest in order to get them comfortable, to no avail, the right one got stuck in my ear and I couldn't get it out. My wife assisted me and was able to pull it out. The NANOS are extremely painful to me, I never could get the settings to work for me. I wish to return the NANOS and get a refund, This experience was 09/16/2023. Thanks, Max Havlik
Response from Nano Hearing AidsSep 25, 2023
Thank you for sharing your feedback with us which has been passed along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Our customer service team is currently working to resolve your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to promptly resolving your concerns to your satisfaction. - Nano Support Team
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Bert E.
Sep 21, 2023
Hearing aids that suckI got them in mail tried them on an…
I got them in mail tried them on an they hurt my ear canal. The volume control had three different function an u could not set it right and couldn't hear no sound coming from the hearing aid. So I sent them back without a RMA number an they said I don't get a refund. So they have SHOP to collect there payment. So I cancel my form of payment. Nano hearing aids got there hearing aids back so they should call it even.They still say that I have to pay for some sorry hearing aids but I am not going to paid for SORRY HEARING AIDS THAT DON'T WORK. I HOPE PEOPLE DONT BUY WORTHLESS HEARING AIDS THAT HAVE TOO MANY PROBLEMS WITH THEM
Response from Nano Hearing AidsSep 25, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Our return policy can be viewed here: https://nanohearingaids.com/pages/returns-policy Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We wish you all the best, - Nano Support Team
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Robert M.
Sep 19, 2023
Heaing aids didn't work despite many…
Heaing aids didn't work despite many calls to help center. I returned the product within the 45 day time limit and have heard nothing about the full refund as advertised by your company, What is the status of my refund?
Response from Nano Hearing AidsSep 19, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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Carol G.
Sep 19, 2023
I asked for my pkg to be delivered to…
I asked for my pkg to be delivered to my front porch...because I had the flu, waiting to see the knee surgeon, and I do not have a key to my kiosk mailbox...3 month delay getting a new lock & key. Also, all of my mail should be going to my son in Kirkland, Wa...an hours drive away....other side of Seattle from me... I responded to Nano text...I texted "SERVICE" several days after the email said it was delivered...no one contacted me. I went to the post office but it was not there ... took them 3 days to find it at my kiosk mailbox... I picked it up at the post office this morning... three trips to the post office... your website did NOT say "USPS"... I would have selected a different choice for delivery...
Response from Nano Hearing AidsSep 19, 2023
Thank you for sharing your experience with us and we are sorry for any trouble you encountered. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best! - Nano Support Team
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Dan C.
Sep 18, 2023
Sending them back.
The set I received only the right one works the left set will not turn on.
Response from Nano Hearing AidsSep 19, 2023
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. We are grateful that we were able to connect with you and successfully resolve your issue by sending you a no-charge replacement. If you are satisfied with the outcome, we ask that you take a moment of time to edit your review and/or rating of our company. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best! - Nano Support Team
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