Nano Hearing AidsReviews of nanohearingaids.com

Response from Nano Hearing AidsJun 18, 2023

Hello David, I am sorry to hear that you are getting a lot of whistling from your BTE Plus. We would love to give you new level of technology and I see that my colleague have already assisted you with processing the model. Your order will be shipped within 24 hours and you should receive them within 5-7 business days. Please let me know if you need further assistance and we will be glad to help you. You may also dial our customer service line 619-738-2438. Sincerely, Theresa Nano Advanced Support Team

Response from Nano Hearing AidsJun 13, 2023

Hello Thomas, I'm sorry to hear that. To assist you further, please contact customer service. You can call us at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team

Response from Nano Hearing AidsJun 18, 2023

Hello, I am sorry to hear that your BTE4 didn't work when you received it. I saw that my colleague have already assisted you with this matter. Please let me know if you need further assistance and we will be glad to help you. You may also dial our customer service line 619-738-2438. Sincerely, Theresa Nano Advanced Support Team

Response from Nano Hearing AidsJun 18, 2023

Hello Lori, I am sorry if the CIC2 didn't work all the time and if you sent it back. As per checking we didn't received the hearing aids yet. We are trying to reach you regarding this matter. You may call us at Customer Service Line 619-738-2438. Sincerely, Theresa Nano Advanced Support Team

Response from Nano Hearing AidsJun 18, 2023

Hello Shirley, It is pretty normal among first-time users. The skin inside of the ear canal can be quite sensitive. As you brain and body get used to it, it will pass with time. If you still need assistance, please call our customer service line 619-738-2438. Sincerely, Theresa Nano Advanced Support Team

Response from Nano Hearing AidsJun 18, 2023

Hello Becky, I apologize for the delay of the package. As per checking it was already delivered. I would like to thank you as well for taking the time and answer my call. If you still need assistance, please contact our customer service line at 619-738-2438. Sincerely, Theresa Nano Advanced Support Team

Response from Nano Hearing AidsJun 21, 2023

Hello Paul, I apologize for this delay. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. USPS tracking shows delivered on June 15, 2023, did you receive it? Here's the latest tracking: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111206238379678054 If you need further assistance or haven't received your order, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. We appreciate your patience and understanding on this matter. Have a great day and stay healthy! Thank you, Nano Support Team

Response from Nano Hearing AidsJun 19, 2023

Hello Emilio, This is Joy from the Advanced Support Team of Nano Hearing Aids. I see that my colleague have already assisted you with obtaining the RMA number Please expect after your package is received by Nano Hearing Aids: 1.Components of package are inspected. 2.RMA number verified and validated. 3.Refund processed. Let us know if you need further assistance and we will be glad to help .You may also dial our customer service line 619-738-2438. Sincerely, Joy Nano Advanced Support Team