Nano Hearing Aids Reviews | Read Customer Reviews of nanohearingaids.com

Nano Hearing AidsReviews of nanohearingaids.com

3.63,535 reviews
Vision & Hearing
4225 EXECUTIVE SQ, STE 600, LA JOLLA, California

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Nano Hearing Aids

About Nano Hearing Aids

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs

Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: nanohearingaids.com
Website: nanohearingaids.com
Category: Vision & Hearing
Location: LA JOLLA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nano Hearing Aids reviews

Showing 281 reviews with 3 stars · Clear filters

Lee G.
Jun 15, 2023
Lacking Instructions
I find it very difficult to turn on and to adjust the units. The instructions are lacking and needs to be clearer. Even after reading about adjusting the volume, it just doesn’t work as it says it will.
Response from Nano Hearing AidsJun 15, 2023
Hello Lee, Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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Gene T.
Jun 15, 2023
I could not get the hearing aids to…work
I could not get the heairinh aids to work properly,not the fault of the divice my fingers are to large to work the small buttons and i could not get them to charge or work correctly. When I called in on Monday I was told someone will call me back. On one called I was told they left a message on my cell phone but I never received it. I finally got to speak to Mary from the @#$!%^ department and finally got a return number. I like my old Nano aide that hangs over my left ear my right ear is disfigured from a cancer surgery and the hanger would not hold on properly.
Response from Nano Hearing AidsJun 18, 2023
Hello Gene, I'm sorry if the hearing aid didn't work properly, but I am glad that you allow me to assist you and help you with this matter. We already processed the upgraded model. Your order will be shipped within 24 hours and you should receive them within 5-7 business days. Please let me know if you need further assistance and we will be glad to help you. You may also dial our customer service line 619-738-2438. Sincerely, Theresa Nano Advanced Support Team
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Jose P.
Jun 15, 2023
Because as of now I don't receive the…
Because as of now I don't receive the Replacement for my Hering Aid I call May 29,2023 today is June 14,2023 Last June 6,23 one of your Employees cal me as me if I receive it I said not yet Are you will send me the Replacement I just wait. Jose Poblete
Response from Nano Hearing AidsJun 18, 2023
Hello Jose, I apologized if you didn't received the replacement hearing aids yet. As we checked the order, it was delivered successfully. You may contact USPS about the delivered package at 1-800-275-8777. Also, if you still need assistance, you can call us at Customer Service Line 619-738-2438. Sincerely, Theresa Nano Advanced Support Team
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Susan L.
Jun 14, 2023
I was not happy with them
I was not happy with them. I returned them today because I could not get them in my ears!
Response from Nano Hearing AidsJun 15, 2023
Hi Susan, We appreciate your time to share your experience and we accept that not everyone will have the same experience with our device.Your feedback is noted and forwarded to the team to improve our products and services in the future. Have a great day and stay healthy! Thank you, Nano Support Team
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Fred S.
Jun 14, 2023
The issue was that the units were too…wide for my ear channel
The issue was that the units were too wide for my ear channel. Even the optional ear buds didn't fit. This is probably a usual results. Construction wise the seemed well made.
Response from Nano Hearing AidsJun 14, 2023
Hello Fred, We appreciate your time sharing your experience and we totally understand that not everyone will have the same experience with our device. I'll be sure to forward your feedback to the team to improve our products and services in the future. If you need further assistance or check the status of your refund, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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Anita J.
Jun 14, 2023
They are loud
The loud cracking in my ears even when I trim my nails is not pleasant. I don’t think I’m going to be able to keep them.
Response from Nano Hearing AidsJun 14, 2023
Hello Anita, It's very important to change the domes on your device due to the fact that most of the sound quality comes from the dome. The correct Volume and sufficient battery are also essential to establish a good quality of sound. Squealing or feedback can occur for many different reasons. We have provided some of the more common reasons below to help you troubleshoot your issue: 1. Check for ear wax: earwax build-up is a common cause of acoustical feedback. When a sound wave hits a solid block of earwax, that sound wave shatters, sending sound every which-away including back out the ear to get re-amplified by the hearing aid microphone. 2. Check the fit: A loose-fitting hearing aid allows amplified sound waves to escape the ear canal around the hearing aid, reach the mic and off we go again in a feedback loop. 3. Speaker Placement: If the direction of the receiver is off and pointing directly into the wall of the ear canal, it can cause the amplified sound to bounce back into the hearing aid and the whistling begins. 4. Hearing Aid damage: The sound tube may become damaged over time by aggressive cleaning, the mic may have gotten pushed in, or there could be a crack in the hearing aid casing. If this doesn't help or if you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team
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Bub
Jun 14, 2023
Nano is worth considering if hearing loss is moderate
Product was easy to purchase- hard to return when it did not improve my hearing. People who contacted me were very nice, tried to be helpful. For someone with moderate hearing loss, I would recommend NANO.
Response from Nano Hearing AidsJun 14, 2023
We appreciate your time sharing your experience, Bub. We totally understand that not everyone will have the same experience with our device. I'll be sure to forward your feedback to the team to improve our products and services in the future.
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Greg M.
Jun 14, 2023
The hearing aids work really well
The hearing aids work really well, however, I find them painful and do not fit right in my ear, so I rarely wear them.
Response from Nano Hearing AidsJun 14, 2023
Hello Greg, Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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