Nano Hearing AidsReviews of nanohearingaids.com

One of the stopped working and I tried to call customer service the numbers that I called were no longer in service ! This the worst customer I have had ! I would not recommend buying this product !

Upon purchasing my hearing aids with in a extremely short time, one of them quit working. I called or tried to call only to find that you no longer have telephone customer service, through the email. I find that I not only have to return the hearing aid that’s not working, but also the one that is working. It takes a week to return the pair of Hearing Aids, another week for Nano to determine that one of them is defective. And yet a third week to get a return pair. Giving me three weeks with no Hearing Aids and no telephone Customer Service. That’s why my two star rating. I’m really beginning to wonder if Nano is going out of business. Over a year ago when I first purchased a set of Hearing Aids, they had excellent phone customer service. I had one quit then, and they sent out a new one as I sent the defective one back to them. That no longer exist. Neither does the phone customer service.

The left device randomly shuts off. Fully charged, but shuts off within 90 seconds of use.

Never received order was charged for them

This company is terrible and won't stand by the repair or replacement of their Nano Mini CIC hearing aids. After we tried to get them to help us get the left unit to work after it just stopped working and was fully charged. They said they couldn't do anything else but we could buy new hearing aids. We were shocked. Do not purchase from this company as they do not stand by their products. Terrible Company!! Dissatisfied customer!!

The hearing aids work well when they work. I purchased the elite protection plan: Note Don't waste your money! I purchased this set of hearing aids in March. In May the first hearing aid died. That time wasn't that bad it only took 2 days of phone calls to get them to send a replacement. Four days ago, the right one died. so far it has taken 3 days of text exchanges to get them to agree to have me send the hearing back to them for inspection that will take 7 to 14 days! I will be responsible for all shipping cost. Hearing aids work well when they work. How many time will you have to replace the due to pour quality!

Not good, it will probably be the last time we order hearing aid from Nanno

Delivery was delayed but I kept getting emails to review the product and delivery. There is no one to “go to” for help.