Robert C.
Jake to the Rescue
Had a couple of glitches on my first pair of Sigma Plus + hearing aids. I was on 40th trial day. Received a call from a rep named Jake. (after telling previous rep), that I wanted to get a return authorization. Jake and I talked, and he gave me return authorization. And he offered me a new pair of Sigma Plus hearing aids, at no charge. I was very pleased.
Response from Nano Hearing AidsJun 12, 2023
Thank you so much for sharing your feedback with us, Robert. I am sorry for the trouble you had. We are so happy our customer service team was able to help you find a more suitable pair of hearing aids and I hope that you are enjoying them. Please feel to reach out with any further questions at 619-738-2438 or email us at [email protected]. Have a wonderful day! - Nano Support Team




