Barbara R.
Disappointed
I am trying to send back product. I think it is poor customer service to be able to buy Nano with one simple phone call, but service on them takes up to two days. That my friend is poor customer service and makes me not want to tell friends about you. Just because they didn’t work for my husband doesn’t mean they wouldn’t work for others. I worked for yrs. In research on this subject. Poor product follow up was always the answer I got as to how people felt about what ever I was interviewing them about from a product to banking. Barbara Rector
Response from Nano Hearing AidsDec 18, 2023
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. We are grateful that we were able to connect with you and successfully resolve your issue by providing you with a refund. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best! - Nano Support Team