Nano Hearing Aids Reviews | Read Customer Reviews of nanohearingaids.com

Nano Hearing AidsReviews of nanohearingaids.com

3.63,535 reviews
Vision & Hearing
4225 EXECUTIVE SQ, STE 600, LA JOLLA, California

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Nano Hearing Aids

About Nano Hearing Aids

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs

Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: nanohearingaids.com
Website: nanohearingaids.com
Category: Vision & Hearing
Location: LA JOLLA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nano Hearing Aids reviews

Showing 281 reviews with 3 stars · Clear filters

Suzanne S.
Aug 20, 2023
The person on the phone was very pleasant and tried be help.
The person on the phone was very pleasant and helpful. I tried what he suggested, but my husband could no.t hear My husband is not liking the new hearing aids, I will need a return for them Thank you, Suzanne Shaner. 83Cottonwood Dr , Chatham, IL 62629 Thank you; Suzanne
Response from Nano Hearing AidsAug 21, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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David L.
Aug 20, 2023
the answer to a question about the same…
the answer to a question about the same for both ears. Alater e-mail response to the same question gave a different answer.
Response from Nano Hearing AidsAug 21, 2023
Thank you for taking the time to share your feedback with us. We hope you enjoy your new hearing aids! Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful day! - Nano Support Team
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David F.
Aug 20, 2023
Nano's Customer Service Is A "Mixed Bag"
My experience with Nano's Customer Service is a mixed bag, ranging from 5 stars in mid-July, down to about 1 star now in mid-August. When I ordered my new hearing aids about July 16, I was told it would take 5-7 business days to receive them; I got them in two--that's five stars. When I had a problem turning on one of the aids (my mistake, I ordered the left one), you were quick to send me a replacement; when I realized my mistake and ordered the right one, you were still very helpful and quickly sent the second replacement. All of this deserves five stars. When I finally received a working pair and charged them fully, they only worked together for seven hours before one of them turned itself off. That being too short, I decided to return everything for full refund. My rating dropped to about one star when the company did not (and still hasn't) send a return authorization number and shipping label.
Response from Nano Hearing AidsAug 21, 2023
Thank you for sharing your experience with us and we are sorry for any trouble you encountered with your devices. We have left several voicemails for you and we look forward to connecting with you to resolve your concern. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. - Nano Support Team
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Steven
Aug 18, 2023
I actually like this set more than the…
I actually like this set more than the first one you sent. However, they are very, very, flimsy and still fall out of my ears. I really would like to return them.
Response from Nano Hearing AidsAug 18, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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Michael G.
Aug 17, 2023
The company tried to rectify the…
The company tried to rectify the problem I had with my hearing aids . The problem could not be fixed. I shipped them back. Waiting for refund.
Response from Nano Hearing AidsAug 18, 2023
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. We are grateful that we were able to connect with you and successfully resolve your issue by providing you with a refund. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best! - Nano Support Team
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Neal C.
Aug 15, 2023
Customer Service was helpful
Customer Service was helpful, explained options and kept the call brief.
Response from Nano Hearing AidsAug 15, 2023
Thank you for taking the time to share your feedback with us. We hope you enjoy your new hearing aids! Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful day! - Nano Support Team
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Roger M.
Aug 14, 2023
I was informed package delivered 10 hrs…
I was informed package delivered 10 hrs later than when I received the email. Model I bought not completely solving my hearing issue. Upgrade not affordable at this time
Response from Nano Hearing AidsAug 14, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best. - Nano Support Team
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Dennis M.
Aug 14, 2023
Sorry I don't remember everything we…
Sorry I don't remember everything we talked about. She answered some questions I remember. I told her I found some mistakes in the printed material and told her since they're redoing their presentation I would bring them to her attention. She was going to call me back the next day at 5:00 p.m. my time. She didn't call.
Response from Nano Hearing AidsAug 14, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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