Nano Hearing Aids Reviews | Read Customer Reviews of nanohearingaids.com

Nano Hearing AidsReviews of nanohearingaids.com

3.63,535 reviews
Vision & Hearing
4225 EXECUTIVE SQ, STE 600, LA JOLLA, California

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Nano Hearing Aids

About Nano Hearing Aids

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs

Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: nanohearingaids.com
Website: nanohearingaids.com
Category: Vision & Hearing
Location: LA JOLLA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nano Hearing Aids reviews

Showing 795 reviews with 1 star · Clear filters

Rinne R.
Apr 2, 2024
As of April 1st still have not received…
As of April 1st still have not received my hearing aids.
Response from Nano Hearing AidsApr 2, 2024
Thank you for sharing your feedback with us. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. I can confirm that your order was sent out the same day you purchased and I can see the status "in transit". You can try contacting USPS for regarding the shipping delay, they may be able to provide additional information. If you require assistance, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate you and wish you all the best, - Nano Support Team
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Mike J.
Apr 2, 2024
The hearing aides are impossible to…
The hearing aides are impossible to turn on and hard to put them in their charger. I am very upset and will be returning them for my money back
Response from Nano Hearing AidsApr 2, 2024
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. We are grateful that we were able to connect with you and successfully resolve your issue by providing you with a refund. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best! - Nano Support Team
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Joe
Apr 2, 2024
I returned the hearing aid when it…
I returned the hearing aid when it broke the first day, they convinced me to get another pair, which I really didn’t want and I returned to send her through the mail, which they said I couldn’t do because I didn’t have some kind of code. I ended up having to get a third set that I didn’t want And couldn’t use end up giving them away because they wouldn’t refund my money it was actually March 18 and the guy was named Ralph who I dealt with
Response from Nano Hearing AidsApr 3, 2024
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. Our return policy states that items returned for a refund must be accompanied by a Return Merchandise Authorization number (RMA). This information can be found on our website here: https://nanohearingaids.com/pages/returns-policy Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best, - Nano Support Team
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Janice K.
Apr 1, 2024
Poor instruction Staff communicate…
Poor instruction Staff communicate poorly
Response from Nano Hearing AidsApr 2, 2024
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Should you have questions or require assistance, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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Allen S.
Apr 1, 2024
Package never arrived and is 10 days…
Package never arrived and is 10 days late and I was informed it will be 5 more days till anything can be doe even through USPS says package is lost.
Response from Nano Hearing AidsApr 2, 2024
Thank you for sharing your feedback with us which we will pass along to our team. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced due to shipping delays. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions or want to reach out to us at a time that is most convenient for you, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team
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Maurice Mertens N.
Apr 1, 2024
ear plugs were not clean and would not…
ear plugs were not clean and would not work till I cleaned the was out of the tube than at a restuante Icould not hear took ear plugs out and put them in my pocket
Response from Nano Hearing AidsApr 1, 2024
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. We are grateful that we were able to connect with you and successfully resolve your issue by providing you with a refund. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best, - Nano Support Team
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Franklin P.
Mar 29, 2024
By testing and repairing my hearing…No support
By testing and repairing my hearing aids and provide me with a report on what you found and returning the repaired item? Having me pay a fee to return them only to have you keep them. Makes no sense to me. And then you send me a cheap pair. Again, I would like the originals repaired and returned to me with a report on what was wrong with them.
Response from Nano Hearing AidsMar 29, 2024
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. We are grateful that we were able to provide you with a no-charge replacement since your original devices were not able to be repaired. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best, - Nano Support Team
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Joann B.
Mar 26, 2024
We received the hearing aids and the…
We received the hearing aids and the help from your representative to work on adjusting them, but they were inferior and did not work properly. We made the effort but had to send them back. After we put everything back into the original package, followed return orders, and paid for the shipping; you denied us credit to our account. What kind of business will not return my money and keep the hearing aids? I feel that I’ve been scammed. For the reputation of your company you should make good. Joann Blum
Response from Nano Hearing AidsMar 27, 2024
Thank you for sharing your feedback with us which has been passed along to our team. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Unfortunately we are not able to process refunds for returns that are missing items from the order. Should you have any additional questions or are able to return the missing item, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to promptly resolving your concerns to your satisfaction. - Nano Support Team
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