nanajacqueline.com Reviews | Read Customer Reviews of nanajacqueline.com

nanajacqueline.com Reviews | Read Customer Reviews of nanajacqueline.com

nanajacqueline.com reviews

Showing 20 reviews with 1 star · Clear filters

Consumer
Apr 11, 2024
AVOID!!
AVOID!!! DO NOT BUY HERE!!! I wish I could give them no stars.. but unfortunately don’t have the option… this business needs to be shut down asap! They are scamming people with their completely false return policy after following all the steps they simple just don’t answer.. classy. Their clothes that were sent to me were unwearable, seams pocking out and with holes!!! Terrible terrible terrible customer service. I wish I read previous reviews before buying as I can see a common theme. Shame on them.
Response from nanajacqueline.comApr 7, 2025
We're so sorry to hear that your experience didn’t meet expectations. Since your last visit, we've made several improvements, and we’d truly appreciate the opportunity to make things right. Please feel free to reach out to us at [email protected]—we’d love the chance to make it up to you. Warmly, The Nana Jacqueline Team
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Divora R.
Jan 30, 2024
False advertising they intend to rob you
They are committing consumer FRAUD on unsuspecting public. Advertise Lucy Leather Jacket as leather not only on ad but in fabric disclosure. However what they send is cheap black pladtic ! That is false advertising with intention to dupe public or rob you blind . Nana Fraudster Jacqueline has no customer service - just canned auto email reply . Why might that be? This operation needs to be shut down fast and fined for engaging in consumer FRAUD and exploiting the public !
Response from nanajacqueline.comApr 25, 2025
We're so sorry to hear that your experience didn’t meet expectations. Since your last visit, we've made several improvements, and we’d truly appreciate the opportunity to make things right. Please feel free to reach out to us at [email protected]—we’d love the chance to make it up to you. Warmly, The Nana Jacqueline Team
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Martha M.
Jan 26, 2024
AVOID AT ALL COSTS
As many others have stated, this company is fraudulent. I receive a dress that I paid $515 for that was essentially a piece of mesh, seriously cannot imagine it selling for more than $60 anywhere else. I followed all return instructions and have not received a refund. I placed another order while waiting for my refund, hoping this experience was an anomaly, and not received my order at all. I reached out through email and social media to cancel my order in hopes of receiving a refund and got no response. Over a month later, I get a notification that my order has shipped. ???? Unacceptable customer service.
Response from nanajacqueline.comApr 7, 2025
We're so sorry to hear that your experience didn’t meet expectations. Since your last visit, we've made several improvements, and we’d truly appreciate the opportunity to make things right. Please feel free to reach out to us at [email protected]—we’d love the chance to make it up to you. Warmly, The Nana Jacqueline Team
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Sue H.
Jan 23, 2024
Give me my money back
I tried to return an item and they never replied. I followed all their instructions. They don't honor their terms and conditions. They will take your money but not care about anything else. They are a scam.
Response from nanajacqueline.comApr 7, 2025
We're so sorry to hear that your experience didn’t meet expectations. Since your last visit, we've made several improvements, and we’d truly appreciate the opportunity to make things right. Please feel free to reach out to us at [email protected]—we’d love the chance to make it up to you. Warmly, The Nana Jacqueline Team
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Luca B.
Jan 21, 2024
Horrible quality
Horrible quality Tried to return a dress but they never replied Scammers
Response from nanajacqueline.comApr 7, 2025
We're so sorry to hear that your experience didn’t meet expectations. Since your last visit, we've made several improvements, and we’d truly appreciate the opportunity to make things right. Please feel free to reach out to us at [email protected]—we’d love the chance to make it up to you. Warmly, The Nana Jacqueline Team
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Irina C.
Jan 19, 2024
Nightmare
Nightmare! Horrible service!!! Never received my money back for the dress I ordered I will not recommend to deal with this scam! They didn’t suggested a replacement either … just typical scam and stole my money
Response from nanajacqueline.comApr 7, 2025
We're so sorry to hear that your experience didn’t meet expectations. Since your last visit, we've made several improvements, and we’d truly appreciate the opportunity to make things right. Please feel free to reach out to us at [email protected]—we’d love the chance to make it up to you. Warmly, The Nana Jacqueline Team
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Rania T.
Jan 9, 2024
Never received my order
Ordered a dress in November and received an order confirmation, but no updates since then. I tried contacting them through several platforms including an email and social media but their customer service is almost nonexistent. Have not received any communication from them at all and this seems to be a common problem
Response from nanajacqueline.comApr 7, 2025
We're so sorry to hear that your experience didn’t meet expectations. Since your last visit, we've made several improvements, and we’d truly appreciate the opportunity to make things right. Please feel free to reach out to us at [email protected]—we’d love the chance to make it up to you. Warmly, The Nana Jacqueline Team
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saint R.
Jan 6, 2024
This business is a scam
This business is a scam, they never ship the order and it happened with a lot of people not only me. Please help people to not fall into scam business!
Response from nanajacqueline.comApr 7, 2025
We're so sorry to hear that your experience didn’t meet expectations. Please feel free to reach out to us at [email protected]—we’d love the chance to make it up to you. Warmly, The Nana Jacqueline Team
Report