NamePros is an online community for domain name investors. Its services include: open forums, industry news, marketplace including auctions, landing pages, dns management, & more! Connect with experts. Grow your network. Stay informed. Learn. Share. Profit. All for free!
NamePros (namepros.com) has 59 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
namepros.com
Website
namepros.com
Category
Malls & Marketplaces
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 22% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Just registering for an account was too oppressive, telling me that my elaborate password scheme that allows me to remember passwords unique to each site (even meeting their 12 character password requirement) had something that doesn't meet their standards, without any hints or explanations. Third attempt to meet their requirements fails and I'm headed to review them and their arrogance badly. Tried to give them feedback on their site but I have to login first! Ha! Landing here at TrustPilot, I see their arrogance at registration continues into their service, even doxing dissenters from their Kool-Aid. Glad I didn't cow-tow to their arrogant demands, typically I don't on over-burdensome sites/services like this and try to give them some kind of feedback on their bad business practices. I won't be subordinating myself to their arrogance, and don't recommend you do either!
Response from NameProsAug 2, 2023
Hi x a, thank you for taking the time to let us know about your experience while choosing a password on NamePros. Our signup process and password requirements are not working as we intended due to a mistake in the software that we use (a software bug). Our tech team is working on it, and it should be fixed this week. We apologize for the frustration that this has caused.
For additional support, our tech team can be reached by email. Their email address is provided on NamePros.com (no account necessary) by navigating to “Contact NamePros Support” and visiting the “NamePros Tech Support” section. Then there will be a popup in the bottom right corner with the email address.
Here’s a helpful article on password security that explains some of our password requirements:
https://www.namepros.com/blog/psa-if-you-use-the-same-password-on-multiple-websites-change-it-now.1230619/
Thanks again for your report.
SH
Steven H.
very bad namepros
very bad namepros, they claim domain name community, but i recommended not to use or join this community for younger people, due to all member liked to used bad words everytime they have a chance to do to hurt people feeling.
Response from NameProsAug 2, 2023
Hi Steven, we're very sorry to hear that you saw bad words on our community forums. As a professional community, we strive to foster civil discourse and respectful interactions. Our moderation team works around the clock to maintain a professional environment for our members. If you notice something that is unprofessional, please use the "Report" link on the post so that our moderators can address it. Thank you.
MU
MubashirGodha
Bad Review too much disgusting
Bad Review too much disgusting. There is no chat support. They are just collecting $$ and then do not provide any type of support to contact them. This is not right!
Response from NameProsFeb 21, 2022
NamePros is reachable both (1) privately and (2) publicly at namepros.com:
(1) https://www.namepros.com/support/
(2) https://www.namepros.com/forums/namepros-community-help.9/
Please email us if you cannot contact us due to a technical reason.
Thanks.
CT
Chuck T.
Disgusting reply from NamePros to dox a customer!
Final update (2):
Stop replying/editing your review, NamePros. It's hitting my inbox each time you do as a new reply and it's starting to get quite annoying especially when I'm trying to unwind after a long day. I have spoken my truth and down voted you back to one star as you openly state you're willing to dox any person on your platform which should be disturbing to everyone and I hope that you have an update to your privacy policy to release such information, but as I am no longer a member, I could not sensibly agree to the updated terms anyway. So please, release Chuck Taylor's information so that I can go after you instead. Would you stop editing your comment if I made it 2 stars again? Please and thank you.
Final update (unless NamePros shocks me again):
I have my refund and I moved it up to 2 stars after their first reply because that's all I cared about. I may have gotten the times and dates wrong as well, but, it was as accurate as possible when I left the review.
However, I have now moved it down to 1-star, as negative 5 is not an option, as you would put out personal identifying information of another person using my name. That is pretty disgraceful and a shame that any entity would do such a thing, whether they felt the person was a danger or not as if you truly felt this person posing as me, or merely using an alias the same as my name on the evidence shown to Trustpilot, was a danger you would seek the attention of law enforcement and privately handle the civil matter.
Now, it looks like you have become your own worst enemy, a harasser, by doxing them and getting others to do your bidding for you. I would have left it as a two-star review, but after a reply that you would publicize someone's information for a review, a review on Trustpilot, astounds me. You deserve negative 5-stars as you've shown yourself to be not trustworthy to handle anyone's personal identifying information because if you did it once, you have shown your true colors that you don't mind doing it or allowing others to do it on your behalf and host the information publicly. Disgusting reply and even more disgusting action.
If "Chuck Taylor" wants any legal help, get in contact with me and I have a hundred dollars I can give in defense/offense of this material being published by NamePros as this is despicable and the first I would ever encounter a company publicizing or allowing the publication of a user's identity against their will. I'd even leave a review with your real name as 1-star for hosting your public information as 1-star seems to displease them, as that is what they would deserve and you would have all the proof that they violated your privacy as a customer.
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NamePros creates arbitrary rules and then immediately punishes you based upon them while letting others "break" them, even as a paying member. They instantly take action and ban your account but will not issue refunds in the same manner, even if it has been less than 24 hours.
Still awaiting a refund. If I ever get it.
Update: The merchant only refunded after seeing this review. Do not believe what the merchant has said as this review has been verified meaning that Trustpilot has reviewed both the payment and the refund to clearly see timestamps of when it was requested and refunded. Furthermore, if this is a fake account and review, there would be no way for NamePros to identify it as Trustpilot does not share any information with the merchant, tearing at the very fabric of their rebuttal.
Update 2: I have no idea what NamePros is alluding to with these wild allegations, but I have updated my review to 2 stars for promptly making a refund after it went public on Trustpilot so they do have some moral compass (not enough with the other misleading information, but the $15 is all I care about).
Response from NameProsJan 12, 2021
This reviewer has left an untrue review that is part of ongoing attempts to harass NamePros and its staff. This is proven by the fact that the harasser is the only person to receive a refund this month (and the only person to request a refund). This reviewer verified in his review that he received a refund this month. The harasser and this reviewer are therefore the same person.
Why is this reviewer harassing NamePros?
This reviewer has been using several platforms to harass us because he is banned from NamePros for misconduct and unprofessional behavior. He has *not* been allowed to use our website since 2017, but he continues to create new accounts that we also ban.
Why does this review show “Verified”?
Contrary to what this reviewer wrote, Trustpilot only attempts to verify an interaction between this reviewer and NamePros. Trustpilot does *not* verify anything that reviewers write, which Trustpilot states clearly on this page: https://support.trustpilot.com/hc/en-us/articles/205339457-Why-we-take-a-neutral-stance-in-factual-disputes
When was this reviewer refunded?
Contrary to what this reviewer wrote, he was fully refunded several hours before his review was published on Trustpilot.
Proof: https://www.namepros.com/static/trustpilot/2021-01-25/
How has this reviewer harassed NamePros, and who is he?
If you’d like to know more, you may create a thread on NamePros, and we’ll reply with in-depth details, including who this reviewer actually is and why some moderators believe he is a danger to others. (The purpose of such shared information would be to help others who may have similar experiences with him or who may encounter him and be at risk of similar harassment and destructive behavior by him.)
You can also search NamePros.com for his alias “Chuck Taylor” to read all about it if someone already created a thread.
– NP Moderator Team