BANDAI NAMCO Entertainment AmericaReviews of namcobandaigames.com

there's not much to say getting word from them felt nearly impossible, and when i did finally get word they said i was contacting them from some were other then America, and despite using the links they provided to get support from bandao namco America it was still the same story, over a 2 weeks and several hours only getting auto generated messages for a SIMPLE question,

I’ve spent countless hours contacting support for them to send auto generated emails.... I lost $50 and they won’t even read my emails.... never ever playing a bandai game again

Bought a Tamagotchi On! and it's incredibly glitchy, customer service doesn't even reply to emails or the special form you have to submit. Their phone line is a joke. It tells you to submit a form online and press 1 to 'accept' the recording. THIS was during buisness hours.

This is based off my own experiences, I can definitely say that their customer service doesn't even exist. I made a purchase and was excited to get my product, but only to be upset because they gave me the wrong product. I emailed them letting them know I got the wrong item and they kindly asked me to return it and they will give me the right one. I was totally fine with that, but they sent me the wrong product a SECOND time! At this point, I was just so done with this company. I emailed them again and they told me that they cannot guarantee that I will get the right product. This just tells me that they don't care about their customers. Do customer service right Bandai. Too much trouble to deal with this company.

My lord. Against my better judgement i recently started playing one of their titles. What can i say, right in the childhood memories. It is a garbage, morally bankrupt gambling simulator. They hide it expertly, naturally, so i did manage to have some fun at start and decided to try a small purchase. Big mistake. They were happy enough taking my money, but the purchase has yet to go through in game (4 days and counting). Contacting their support has been a nightmare, nothing but none-answer emails and condescending delay tactics, in which time I've progressed far enough that its clear how hollow, soulless and pay2win their butchering of a video game is. Steering clear of anything to do with them in the future.

One of the worst publisher in Dark Souls series the release it with p2p connection and dial up that proofes that the are only in money interessted

Tekken 7 too long to loade, and the computer makes the same trick 6 times in one game.