BANDAI NAMCO Entertainment AmericaReviews of namcobandaigames.com

Just awful. I bought a game for full price and it is broken. I’ve submitted several tickets on their help page and all they do is ignore me. I’m only one person so I mean nothing to this company. I can only hope that whoever is reading this doesn’t have the same experience. Think twice before giving them your money!!!

I had pre-order scarlet nexus and went through some of the most tedious and obnoxious issues that you haven't seen from any online storefront in almost 2 decades. As soon as Scarlet Nexus was meant to unlock the website goes down, I contact support and they tell me "We're working on it" Site goes up finally and there is no reveal code so I can't obtain my purchase. I contact support and they take several days to respond. The site goes down off and on in the meantime with no reveal code. Support rushes my ticket "we've refunded your order" I didn't want a refund I wanted my preorder and now my account is negative balance on rewards and they want $50 to go back to a neutral balance. They then send me a message many weeks later with a quick replay "oh you canceled your order we're closing your ticket, leave us feedback on how we did" I click the feedback link and it says "sorry too late" !!!Avoid Bandai Namco's North America site, it's very archaic and barely functions. Support rushes tickets before you can do anything and ends it just as fast. If you take a look at their EU site it's the only thing they actually care about. Avoid Bandai Namco's NA storefront it's shocking it's even still running.!!!

An absolute joke of a company. They don’t care about their servers or player base whatsoever. So much time & money wasted on their bs. How about you treat optc global players like humans instead of cash cows? I swear to god this company is so f’ing wretched. I hope everyone at Bandai loses their job & the company goes bankrupt.

Even though I enjoy Dragon Ball Xenoverse 2 and Dragon Ball FighterZ, they would have been a lot better and a lot more popular in the hands of another video game company.

This what should have been the ending for little nightmares 2 six should save mono it's not even good that ending was trash so please fix it

Purchased Pac-Man's Pixel Bash stand up video game machine. Within 7 days the screen flashes and goes blank in middle of games. Warranty says must submit in writing and only provides fax number to customer service-no mailing address. Have sent notification 4 times over last 2 weeks with all of my contact information and never receive any response. Feel cheated as manufacturer wont even stand behind there own product.

Dieser Support taugt nix! Ich habe ein Problem bei Tales of Berseria, es startet nicht. Ich habe den Support kontaktiert und musste denen gefühlte 1000 Sachen und Daten schicken. Und auf einmal meinen die Idioten, dass sie mir nicht helfen können so ein Dreck.

Hola me gustaría en un furuto creara un juego RPG donde lo jugado puedo jugar un juego de mundo abierto sin fin donde lo jugadores pudiera elejir su propio amigo donde le ayudaría de derrotar motros y además entrar en calabozo y subir de nivel y además un chas o micrófono para. Poder cumunicar un juegp con grafico real donde lo jugadores se haga uno con él juego donde aya misterio y conpeticion