BANDAI NAMCO Entertainment AmericaReviews of namcobandaigames.com

Cancelled order. Awful response, don’t use these crooks

Selling a game forcing me to choose between Chinese, Korean or Thai just because I live in Asia in 2022 seems a bit xenophobic to me. Refusing any refunds too.

They are horrible. They sent an email out at 8:01PM EST saying peoples credit cards weren't able to be charged for the pre order. Their site was down for maintenance and no one could get in to update their payment. (Not that they even needed to, because we were charge the pre authorization during the pre order window) By the time their site was back up around 12:00AM EST on 2/24/22 the site cancelled all of our orders. DONT trust their site their customer service is awful, everything about them has been a horrible illusive experience, buyers beware.

Revivan la saga KLONOA de una vez.LA gente lo quiere y podrian haberselo comunicado a sakurai o nintendo para incluirlo en smash bros.Asi sabrian que la gente lo quiere. Excepto dragon ball no lancen tanto juego anime y lancen mas juegos de ip de namco.Como KLONOA en switch podrian hacerlo incluso exclusivo como bayonetta que si saldra el 3 y salio en wiiu y switch con 1+2. PD:si no abro vuestros mails es porque mandais tonterias de juegos de "piperos"saben que solo registro juegos de switch asi que sabran que es mi unica consola y por ende no me interesa X juego nuevo si no va a salir en switch.

Their One Piece game on Steam is a giant pile of trash even for One Piece fans and they try to sell it for 60$ like a AAA title when it barely functions like an Indie game. Most of their games are like this now and people only end up trying out the games when they are 80$ off or newbies who make a mistake and pay 60$ they need to sell off their business to literally any other game developer since anyone else would make better games.

I Signed up for the elden ring network test through their website and reached a confirmation page. Little did I know that I needed to also create an account with them after already reaching a confirmation page. I was already signed up for email notifications, but did not have an account. I followed this game since 2019, I think I would be prudent enough to read the directions in full and nowhere did it state that an account was needed separate from the application form.

had to rebuy the dlc i purchased years ago fk u namco wimps

Extremely lacking and bad support. They have even invested heavily into making it almost impossible to contact them. This disregard for the customers is an arrogant and disrespectful approach that makes me hope that they either rethink their ways or simply fall apart. Since when is it bad to communicate with the ones who make sure your company has a business? I would laugh if it wasn’t so horrible.