Zeke M.
One of the worst online ordering experiences
One of the worst e-commerce experiences I have ever had. To start with the Nalgene.com website and shopping cart system is a latent mess. Page load times are all over the place. E-Commerce pages do not reflect inventory levels so finding something that is actually in stock can take 10 - 15 minutes of adding items to the cart, and then checking the cart subtotal to see if it changes all while waiting and waiting for each page / request to load. Then displayed prices may not be the same that appear in the cart. Order processing/handling can take 7 - 10 days with another 7 -10 days for the actual shipping to occur so be ready for credit card transactions to take weeks to process (like it's the 1970s). I imagine that their warehouse activities and inventory control are something from a Portlandia skit. Just order from another online retailer if you actually want to purchase a bottle. Anywhere, but the actual Nalgene.com site is better regardless of the cost. Sears Catalog ordering by mail in the early 1900s was faster.