North American Learning Institute Reviews | Read Customer Reviews of nalearning.org

North American Learning InstituteReviews of nalearning.org

4.242 reviews
Education Services
821 Herdon Ave., #140601, Orlando, Florida

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North American Learning Institute

About North American Learning Institute

North American Learning Institute provides affordable, self-paced online education designed to meet court, workplace, and compliance requirements. Our programs are used by individuals, employers, courts, agencies, and organizations across many jurisdictions for training such as anger management, parenting education, domestic violence awareness, HIPAA, and workplace compliance.Our courses are designed to be accessible, easy to use, and available online at any time, allowing students to complete required education on their own schedule. Thousands of students enroll in our programs each year for a wide range of legal, professional, and personal development needs.Acceptance requirements are determined by the specific court, agency, employer, or organization requesting the course and may vary by state, county, jurisdiction, case type, or agency-specific approval lists. For this reason, students with court-ordered or agency-mandated requirements are encouraged to verify eligibility with the requesting authority prior to enrollment.Our refund policy applies when a specific course is formally rejected in writing by the requiring authority and explicitly names North American Learning Institute or the course. Situations where a court or agency requires enrollment in a particular provider list or program type are considered jurisdiction-specific requirements rather than a rejection of the course itself.We are committed to transparency, consistency, and supporting students throughout the enrollment process. Our team works to clearly explain requirements, assist with course selection, and provide documentation when requested by courts, agencies, or employers.

North American Learning Institute (nalearning.org) has 42 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: nalearning.org
Website: nalearning.org
Category: Education Services
Location: Orlando, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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North American Learning Institute reviews

42 approved reviews, newest moderated first

Lynette P.
Oct 2, 2026
It was a great read!
It was a great read! Unfortunately, it did not meet the requirements needed for my particular court ordered case, but dealing with customer service was nothing less of excellent, they reimbursed my money without any hassles. And even though it didn’t meet the courts requirements, there was a lot of useful information.
Response from North American Learning InstituteOct 3, 2026
Hi Lynette, Thank you so much for taking the time to share your experience. While we're sorry the course did not meet the specific requirements for your particular court-ordered case, we're glad you still found the material informative and worthwhile. We're especially pleased to hear that our customer service team was able to make the refund process easy and hassle-free. Court and agency requirements can vary by jurisdiction and individual case, and when an issue arises, our goal is always to help our students as quickly and fairly as possible. Thank you for recognizing both the value of the course and the service you received from our team. We truly appreciate your 5-star review and wish you all the best moving forward.
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Susan Patzer A.
Oct 1, 2026
This is an excellent course and I…
This is an excellent course and I recommended to my probation officer because it is actually addressing the root causes of anger AND great solutions for long term anger management. Easy to access. Company with proven track record. And my probation officer was happy to learn about another option.
Response from North American Learning InstituteOct 1, 2026
Hi Susan, Thank you so much for this thoughtful review and for recommending NALI to your probation officer. We're especially pleased to hear that you found the course valuable beyond simply completing a requirement. Our goal is to provide practical education that helps students better understand the underlying causes of anger and develop tools they can continue using long after the course is completed. It also means a great deal that your probation officer was happy to learn about NALI as another resource for the people they serve. Thank you for trusting us and for taking the time to share your experience and recommendation.
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Delightful
Sep 22, 2026
Great and Knowledgeable!
Hi! I took the Food Safety Course and as I was going through the course, I was amazed at how much interesting and valuable information there was! I enjoyed the course very much and I would recommend it to anyone! I wasn’t required to take the course and took it on my own to gain knowledge of the Food industry. Great, knowledgeable School!
Response from North American Learning InstituteSep 22, 2026
Hi Delightful, Thank you so much for your wonderful review! We’re especially pleased to hear that you chose to take our Food Safety course simply to expand your knowledge and found the material both interesting and valuable. Our goal is to create courses that go beyond simply completing a requirement and provide useful information that students can take with them long after the course is finished. Hearing that you genuinely enjoyed the learning experience means a great deal to us. Thank you for choosing NALI, for recommending us to others, and for taking the time to share your experience!
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M K.
Sep 19, 2026
I took this course and found it…tremendous!!!
I took this course and found it absolutely amazing. From the assignments to the knowledge and it has shown me to go from being a results orientated person which I feel comes with expectations to a process orientated person which I feel will help me be more mindful to every situation. Be open during this course, take it serious and I think everyone will get new tools to use to enjoy and help navigate their life ALOT MORE! Also having questions that i sent through my profile the response time was the best I have ever recieved for anything! Thank You NALI it has helped and I will continue using what I have learned!!!
Response from North American Learning InstituteSep 19, 2026
Hi M K, Thank you so much for taking the time to share such a thoughtful review. It means a great deal to hear not only that you enjoyed the course, but that the concepts gave you a new perspective and practical tools you plan to continue using in your life. Your takeaway about shifting from being results-oriented to becoming more process-oriented is exactly the kind of meaningful reflection we hope our courses can inspire. We're also thrilled to hear about your experience with our support team. Providing fast, responsive, and genuinely helpful service is extremely important to us, so your comment about our response time is especially appreciated. Thank you for trusting NALI, for approaching the course with an open mind, and for sharing your experience with others. We wish you continued growth and success as you put what you've learned into practice.
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Phil
Jul 31, 2026
I usually avoid this type of survey
I usually avoid this type of survey. However, I found that the service NALI offered help me with my personal development. I took their course because it offered information that I thought would help me personally, Before I signed up for the course, I had questions. They answered them honestly and it gave me confidence that I could trust that I might receive helpful information. I did and if you are look for personal improvement, their course for my issue was very informative. Now I must implement some of the tools that I learned. Do your research and decide for yourself. For me it was helpful and I say Thanks to NALI
Response from North American Learning InstituteJul 31, 2026
Thank you so much for taking the time to share your experience, especially since you mentioned you don't usually write reviews. It means a great deal to know that our team was able to answer your questions honestly and earn your trust before you enrolled. Our goal has always been to provide straightforward information, practical education, and responsive support so people can make informed decisions with confidence. We're grateful you found the course valuable and hope the tools you learned continue to help you on your journey of personal growth. Thank you again for placing your trust in NALI.
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Prevo E.
Jul 24, 2026
Human kindness
Certification renewal-nice too communicate with a human. Cynthia - although it was in text. She made me aware of her humanness. She navigated me in a very professional way. Experience has taught me that first contact is a reflection of any company. July 2026 😃Thank you -
Response from North American Learning InstituteJul 24, 2026
Thank you so much for this thoughtful review. We completely agree that the first interaction with a company matters, and we’re delighted to hear that Cynthia made your certification renewal experience feel both professional and genuinely human. We’ll be sure to share your kind words with her. Thank you for trusting NALI and for taking the time to recognize the care she brought to your experience.
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Lorena
Jul 23, 2026
Great experience overall!
Great experience overall!
Response from North American Learning InstituteJul 23, 2026
Hi Loren, Thank you for your wonderful review! We're so glad you had a great experience with us. We truly appreciate you choosing NALI and taking the time to share your feedback. We wish you all the best moving forward!
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Peter J.
Jul 7, 2026
The Best in the Business...
hello, I must take this time to recognize the folks at North American Learning Institute... quite possibly the most friendly, polite and informed people I have ever had the opportunity to deal with. Not only were they patient with me, but guided me through the proper course selection process to meet my needs. NALI >>> Thank you All...
Response from North American Learning InstituteJul 8, 2026
Hi Peter, Thank you for your incredibly kind words. Knowing that our team was able to patiently guide you through the course selection process and help you find the program that best met your needs truly means a great deal to us. Providing friendly, knowledgeable, and responsive support is something we take great pride in, and we'll be sure to share your comments with the entire team. Thank you again for your trust, your recommendation, and for taking the time to recognize our staff. We sincerely appreciate it and wish you all the best.
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