NalaReviews of nala.art

I mostly use it for inspiration rather than buying, but I’ve ended up following quite a few artists whose work I now collect. The app still isn’t perfect, but it’s become one of my favourite places to browse

Im Ahmed Nofal, from Cairo, I have been involved as an artist on NALA for 2 years. In May, I sold my first painting to a buyer in Chicago; it is a great honour to have my work able to be seen from everywhere and chat with collectors from around the world. My style mixes graffiti with the stories of the ancients.

I got an email from NALA a month ago… I got an email from NALA a month ago about artwork for my fitness studio. It seemed like a spam email at first, but they sent along some very business-specific art recommendations, and I ended up buying a small piece from them. The Art came from Chicago and arrived within three weeks; everything went smoothly and very cool process.

The only thing that worked in my experience with this app as an artist was the payment — it was immediate. However, I simply cannot list my paintings for sale. After more than eight days communicating with customer support to resolve the issue, I submitted all the required information on the first day, yet after eight days they were still requesting the same information. The problem was never resolved, I cannot remove my information from the platform, and I have not received a refund

ARTISTS AVOID!!! Initiated a free trial, uploaded 3 pieces of art. Cannot make any of them available for sale. The app (and website) go into a buggy spinning loop. Tech support is AI driven, not human. So speaking to it is useless. Now my paid subscription is about to begin - and same issue. Support is AI and auto responds but gives no info on how to unsubscribe. And there is no unsubscribe method in the interface. UNBELEIVABLY BAD.

I had high hopes for this site. I know my work is good but I'm utterly useless at self-promotion so this seemed like the ideal fix. I just put the work out there and wait for the responses. This precisely what NALA supposedly offers. So I duly posted my portfolio only to find they're all tagged as 'not available'. I sent NALA several emails asking why - no response. Nothing. I'm not confident the help page even works. What good is this site if no-one can buy the work you're offering? It gets worse; if you want to share you work with anyone else, they have to download the app first, which for many is an immediate deal killer. For an Ai fueled company this feels brain dead stupid. This may be a very short-lived experiment.

The only contacts I got were NFT scammers. I emailed the site asking for sales and site data with no response. The subscription costs are fair but it does seem a bit of a scam. Partially due to not being able to see other artists work which seemed a bit odd. When you register as an "art lover" you are brought back to the same page Since writing this I have tried to contact them multiple times to have my work removed from their site due to not wanting to subscribe and being locked out. Their customer service is a joke and unresponsive. If you are and artist avoid at all costs.

They invited me to sign up for free during their development stage, which I did as it seemed like an interesting project, but as soon as they went live my profile is now in a locked state, demanding I pay, which I refuse to do. They won't close my account and I can't do anything at all about it. Scammers.