NadexNorth American Derivatives Exchange™ (Nadex), is the first and largest US-regulated exchange that offers a limited risk, short-term, low-cost way to trade Binary Options, Knock-outs, and Call Spreads. Access many markets including Forex, stock indices, commodities like oil, gold, and more. Your funds are secure in top U.S. banks, not offshore. Nadex is regulated and transparent and gives individual traders like you a level playing field.
Nadex (nadex.com) has 213 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Investments & Wealth · Saint Charles, Illinois
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Showing 60 reviews with 1 star · Clear filters
John
I did everything you asked to set up withdrawals out of nadex back to my account. you still will not let me take withdrawals out of nadex back into my bank account but have no problem taking it out. Nadex stinks!
Response from NadexDec 30, 2020
Hi John, We've reached out a couple of times to help you get this sorted. Please contact us so we can assist you: https://www.nadex.com/contact/. Thank you! The Nadex Team
Mark N.
I traded binary, 5 minute Duration. I had 43 seconds remaining, The candlestick spiked 15pips in the long position and the sell contract price did not move at all and I was stuck at a loss until the contract expired. The buy option was not even available during breakouts. rigged to benefit the broker, even when they gouge you on fees to place and close an order.
Response from NadexDec 30, 2020
Hi Mark, Your experience is important to us and we are more than happy to review the trade with you. If you still have questions or concerns, please don’t hesitate to contact us: https://www.nadex.com/contact/. The Nadex Team
William R.
People do not believe the promising words of the account manager and financial expert! I activated my account a month ago wanting to see something stable and i am not talking about thousand even but as it appeared they take 70% of profit to themselfs leaving me with 30% which i cant even withdraw in short time.
Response from NadexAug 18, 2020
Hi William, Here’s some information on how to withdraw funds from your Nadex account: https://www.nadex.com/funding/ If you need any more help, please get in touch: https://www.nadex.com/contact/ The Nadex team
Scott C.
These guys are a joke...very dishonest...they set price wherever they please so that your position loses. Most recently I had a 3087 put that expired at 4pm EDT ...at 4pm TD Ameritrade listed the closing price at 3082 a full 5 pts in the money...I called NADEX to see why my acct was not credited for the winning trade and they claimed the closing price at 4pm was 3088 a full 6 pts more than the TD Ameritrade price and conveniently 1 pt above my stike....what a JOKE these guys are...the CFTC should shut them down for cheating...totally corrupt...this was not the first time I have caught them at game
Response from NadexAug 24, 2020
Hi Scott, Nadex is a legitimate exchange – we are part of the North American unit of IG Group, a FTSE 250 global financial services firm, and we are regulated by the Commodity Futures Trading Commission (CFTC). Your experience concerns us and we would like to talk to you so we can help. Please get in touch: https://www.nadex.com/contact/. The Nadex team
Joseph
Not recommended. Going into loops for account verification.
Response from NadexAug 24, 2020
Hi Yang Sun, Your experience is very important to us and we’re sorry that you’re not satisfied. Please get in touch with our dedicated customer service team so we can get this sorted for you: https://www.nadex.com/contact/. The Nadex team
Bill L.
I have been investing for almost 50 years with full service, the original discount brokers and currently have on line accounts with etrade and td ameritrade. I have never experienced such rude incompetent customer service as I have with Nadex. Stay away from this company if you want to keep your stress level low.
Response from NadexAug 24, 2020
Hi Bill, Your experience is very important to us and we’re sorry that you’re not satisfied. Please get in touch with our dedicated customer service team so we can get this sorted for you: https://www.nadex.com/contact/. The Nadex team
Jamie B.
In due course I got to regenerate my loss and privation in little time by paying attention and with the help of a platform which is not just amazing but fast also. I never thought I'd be able to recover after all I went through, but I would be glad and willing to share my experience with everyone interested
John S.
I can't withdraw my money $412.50 from my account. They want verify my debit card, but my checking account was closed 2 years ago (that debit card doesn't exist). Bank has my statement only in branch in Vermont. I am living in Washington State that why I can't go and take statement from that branch. Branch refused to send this statement because they don't have recorded line. Nadex didn't want verify card when they were getting money, but now they refused to give me my money. I verified all information, but I didn't receive anything. Nadex stays that their policy like this. I asked that why they didn't verify before I paid them? They sad they will take all money and don't care about verification (they have policy like this).
Response from NadexAug 18, 2020
Hi John, Here’s some information on how to withdraw funds from your Nadex account: https://www.nadex.com/funding/ If you need any more help, please get in touch: https://www.nadex.com/contact/ The Nadex team