Valued C.
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Overall pretty good, need confirmation emails, realized after the check out process that this is not a renewal it is basically a scam to get money and information. I will be disputing this charge this process did nothing to help renew my passport other than give me the same information that I already had. I have filed a dispute, and will remove this review if this is resolved.
Response from My USA PassportSep 28, 2026
Hello, We’re sorry to hear that you perceived our service as a scam. My USA Passport is a private support platform created to simplify the passport process through expert guidance, document checks, and personalized assistance. While we are not a government site, we help users manage all documentation in one place with clarity and support. Our goal is to offer added value for those who want help navigating what can often be a confusing and time-consuming process. We appreciate your feedback and remain available should you wish to share more about your experience. If you have any further feedback, feel free to reach out to us at [email protected]. We’re here to listen. Kind regards, Team My USA Passport