Kelz
5 ⭐️'s from START to FINISH!!
From start to finish-my entire experience with MyTrustMedical was easy, quick & extremely pleasant! Now the BEST part.. tough to pinpoint that down to just 1 but it's probably knowing that they are there to actually help and you're dealing with REAL HUMAN BEINGS and not just those "bot assistants" that are all too often used nowadays! During the "patient intake questionnaire", I entered something incorrectly, it was definitely MY OWN doing and when I received my excuse I noticed my mistake so I responded letting them know what I had done and prepared myself that most likely would be a while until I got a new updated one. However, I was absolutely wrong! Michael had emailed me straight back, like maybe 3 minutes later and he was NOT a "bot" as expected.. he was so very helpful. Then James also emailed me as well! So I literally had 2, extremely helpful people fixing my own mistake(s) & then James actually noticed another mistake on my note, again of MY DOING lol, and brought it to my attention to verify! They then corrected my mistakes & I had a new, updated, Dr. signed excuse/note emailed & in my possession within 10 min's of my 1st original email sent! I can't thank James & Michael enough for actually caring & taking some stress off my shoulders, over having to validate his school absence, while caring for my sick little one. I will absolutely recommend My Trust Medical to everyone..hopefully you all have the pleasure of having Michael &/or James in your corner as I had today! They are both dolls!
Response from Trust MedicalApr 25, 2025
Hi Kelly, Thank you so much for the amazing review! We're so glad to hear that the team were able to help quickly and take some stress off your shoulders. It means a lot to us that you noticed the care and effort we put in. We're always here for you and truly appreciate your trust and recommendation! Thank you for trusting Trust Medical! 🙏




