Sallie F.
This company is not good
This company is not good. They are misleading and deceptive, and how they discuss the reservation and any possible refund, even if you buy their special refund insurance. Perhaps they do not intend to be scamming, but they do and you can lose significant amount of money if you have to cancel, they will not back you or pay you for legitimate reasons. 1/4/25 UPDATE: December 15 the company told me they will pay me back all of my money. Refund it to me! I told them “thank you“. They said it will take days but longer with the holidays. I will keep you posted. So far no Reimbursement. I will let you know if and when it arrives. Sallie Foley
Response from My Trips TimeDec 14, 2024
Dear Sallie Foley, Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. If you could provide us with more details about your preferred contact number and a convenient time, we will do our best to assist you in finding a suitable solution. We value your business and want to make sure you have a positive experience with our agency. Best regards, MyTripsTime Customer Care




