mysynchrony.comReviews of mysynchrony.com

Will randomly adjust your autopay and charge you ludicrous amounts of money. Would never trust again.

first they closed my Amazon card that I had for 2 years out of the blue for no apparent reason, never late, never over limit. then they reduced my Sam's Club to $100 and again never had any issues. then my Lowe's went from $700 to $100 after I used it for the first time. never got a statement, but website said No payment due every time I checked. then had issues with website and when i finally did the due date showed as May 4 and interest and a late charge of $30 and a note that I was over my credit limit. this was for stuff bought the end of April. similar experience with Belk, reduced credit from $3000 to $600 right after Christmas and again was first time I used it a couple times. actually paid balance in full first month, then next time paid half when I got the statement and finished paying the next month. similar experience with 76 card. this company is without a doubt one of the absolute worst financial companies I have ever dealt with in the more than 50 years since I was old enough to have my own bank account and credit in my name. their policies and procedures border on being criminal and customer service is next to non-existent. it's a shame so many good, reputable retailers have these crooks handle their store credit cards. I want to just cancel every single card so bad and never do business with them in any way, shape, or form but will heed the advice from financial experts and keep the accounts open and just never, ever use them again. avoid them at all cost. I'll restrict myself to cash only if I ever want to get anything from any of the retailers they represent or do without. one star is far too generous.

I've had my account for a few years, haven't had a missed or late payment, and my account was closed out of the blue...I was told it was due to my credit score, my score is 680 the same as when I bought the damn expensive bed, I jus don't agree with their policy

Every single time I try logging in it’s a NIGHTMARE. I use password management and I never have issues logging in anywhere else. This is the ABSOLUTE WORST EXPERIENCE EVERY TIME. STAY AWAY. They make it so difficult to pay your bills. Never again after I pay them off. Dirty. Bas*ards

Worst caring company I have ever had to deal with using for a loan! When you aren't rich and have to borrow money do not use them. We had a winter storm that rook a tree down and it ripped out electricity right out of the house and it was thousands of dollars to fix. Well we were recommend by the electrician to use them for a loan. We did and if you are late you will be charged double and then your mo they fee will also double for the next month. So if you are still struggling and make a payment even a day late you get double punished from them and they talk to you like well I guess you should just make the payments. I get it it's a company that loaned you money but seriously double punishment for it even though you are still getting your money!!

Absolutely worthless company overall. The app is always an issue, customer service is clueless and completely incompetent. One star is to generous.... ZERO STARS FOR A ZERO COMPANY!!!!!

Closed my account unexpectedly. Never missed a payment. I was not able to access the application later on. Do not use them as a creditor.

Only creditor that will close your account for paying on time. Ty is is the 2nd time they’ve done this to me. Moving forward I will not do business with businesses that use their products or services!