Alexis C.
Steals info- proof added to Google
Response to her reply: I posted the proof under her Google account since they don’t allow us to add images here. I added a 2Fa plugin when I kept getting emails about her accessing my payment account without permission. She literally got my Shopify account removed and I was upset. She only provided refund for that issue caring more about a review and I still paid AGAIN and left a good review despite that incident !!! I obviously continued to work with her because she already had the design it would’ve been easier for her to transfer than starting over with someone else. I have screenshots of everything lol not to mention, I’m no longer using her hosting after the mom comment & she have yet refunded my second order .. that’s the reason for the dispute and issue at hand now. Other reviews of hers say the same thing. She steals personal Info or tries too and the platform will remove your website for it. Do better - she keeps changing her response lol her first reply was completely different but she processed a refund afterwards and changed her response once I added proof to Google and still asking me to remove it lol despite me no longer using her hosting or anything she did (which she has been aware of before today and refused refund until this post) just beware guys save yourself the trouble. FYI- I created this design.. I had it on wix for over 3 years. She simply transferred it to codes and used her hosting. Of course I had someone else transfer it elsewhere once she attempted to login and she removed me from her hosting but just now refunding because of reviews!
Response from MysweetdesignMar 29, 2026
We take all client feedback seriously and want to clarify the situation professionally. At no point did we harass anyone or speak disrespectfully about a family member. The only statement made was: “I am not your mother, do not speak to me this way,” in response to being addressed with inappropriate language. This has been taken out of context. This is not our first interaction with this client. In the past, we completed work for her and, despite receiving a refund request alongside negative feedback, she continued using the website and later returned requesting additional services. After her previous platforms were no longer available, we assisted again — including providing work at no cost as a goodwill gesture. When she later requested another website, we clearly outlined the scope of work in advance, including what was and was not included. The agreed work was completed accordingly. Regarding access, any actions taken were strictly related to the requested work. We do not access or interfere with client websites without valid reason or permission. Full refund made and website fully removed from my server as was promised - she have downloaded backup of work i did so it on her decision use it or no We always aim to support our clients, but we also maintain professional boundaries and clear service agreements.