Inge
Awful company
Awful company. Locked me out of the site even though I never completed any surveys saying that I committed fraud by not filling the surveys out truthfully yet I didn't even complete any!!!!
MySurvey is listed under Professional Organizations.
MySurvey (mysurvey.com) has 247 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 192 reviews with 1 star · Clear filters
Inge
Awful company. Locked me out of the site even though I never completed any surveys saying that I committed fraud by not filling the surveys out truthfully yet I didn't even complete any!!!!
J.M.
I have done various amounts of surveys with them but out of every 4 or 5 surveys one of them has some kind of glitch problem. Either the glitch is that you never get compensated for that survey or the survey says it will award you with more points if you do something extra but you never get the extra points even when you do it. I have sent 5 open tickets about such surveys but I have not received any response and the oldest one is 1 month old. If this is the kind of service that is supposed to be rated the #1 survey website then god helps us. This company makes doing surveys unethical and unrewarding. I think they should either hire more customer service agents to work zendesk or find more computer programmers to fix their point system, perhaps they even need both. I really think everyone that is a member of that site should boycott and stop doing any more surveys to send mysurvey.com a message to be fair and ethical or we'll put them out of business.
Steve Z.
Thieves...spend 2 or 3 hours completing surveys to get to a cash out point only to find MySurvey have pocketed your cash &made your account "inactive",regardless of the fact that you have been active on it a few hours ago..complete scam..avoid at all costs !!
Susanna D'Alessandro (.
un sacco di sondaggi spessi uguali o che si bloccano a metà, un sacco di mail fastidiose e alla fine, dopo 5 mesi, non ho ottenuto nessun punto quindi nessun soldo.
Linda S.
If I could give no stars I would. They do not want to give you points for surveys you have fully taken and when questioned, they say they will review and if you don't hear from them in six weeks, then you will not be receiving the points. Happened a lot. I no longer do surveys for them. I could go on about this company but would take forever to do so. There are many survey sites out there, this one is definitely not top notch.
M M.
Account wurde nach einer Woche einfach deaktiviert, ohne Begründung. Auf Nachfrage hieß es ich hätte gegen die Nutzungsbedingungen verstoßen, was aber nicht stimmt. Als ich den Kundendienst erneut angeschrieben habe, hieß es dass es "schwerwiegende Beweise" gegen mich gäbe, aber dass ich diese Beweise nicht einsehen dürfte.
Ricarda
Letztes Jahr hatte MySurvey ohne Ankündigung schon mal "Pause". Jetzt bekomme ich zwar Umfragen, doch bei Anklicken kommt immer der gleiche Satz " sorry,but the survey is now closed". Das Help-Center kann man auch nicht mehr anschreiben, diese Funktion ist deaktiviert. Ärgerlich für mich, es wären nur noch 5 Punkte bis zur Prämieneinlösung gewesen.Wirklich seltsam, Umfragen senden die deaktiviert sind. Man kommt sich veräppelt vor.
LINDA M.
I just started with them thru one of my other survey sites, it was actually a survey to join them, cashed out 5 bucks via paypal, got 305 in points and they closed my account, this is why every survey site I do, I cash out immediately when I get to the min payout amount, because you never know when they are going to freeze your account, its so silly, but they make tons of cash doing this off everyone I suppose, I will stick to the ones I have always been doing for years and never have a problem with, this site can kiss my a**!