MySurveyReviews of mysurvey.com

Ich war bis vor ca. 2 Jahren in diesem Panel dabei und habe sehr gut mitgewirkt. Es kamen regelmäßig neue Umfragen die ich auch Erfolgreich beantworten konnte. Dann passierte es eines verhängnisvollen Tages das ich mich beim Support darüber beschwerte, als mir auffiel das ich nicht bei einer Umfrage nicht richtig Vergütet wurde und merkte das dort an. (Zu diesem Zeitpunkt war ich bereits fast 2 Jahre dabei und hatte wohl auch schon mehrere Auszahlungen erhalten.) Es kam zu einer weitreichenden auseinander Setzung zwischen mir und dem Panel da ich auf mein Recht bestand zumal ich auch Beweisen konnte anhand von Screenshots das mir für die Umfrage laut Bild auch diese Vergütung zustand. Während ich auf eine alles klärende Antwort wartete nahm ich weiterhin Teil am Panel. Ein paar Tage später kam es dann dazu das ich mich nicht mehr in mein Konto einloggen konnte und fragte mich wieso. Bei dem danach folgenden Schriftverkehr mit Mysurvey wurde mir erklärt das mein Account deaktiviert wurde weil es zu Diskrepanzen mit meinem hinterlegten Profil gekommen sei und aufgrund dessen auch nicht wieder freigeschaltet würde. Als ich versuchte das Problem zu klären bekam ich nur noch vorgefertigte Mails aus denen klar wurde das eine Klärung hier vergebens ist und sich die Gegenseite nicht daran Interessiert zeigt eine Lösung zu finden, geschweige dafür zu sorgen das ich weiter am Panel Teilnehmen kann. Mein Fazit: Ist mit Vorsicht zu genießen, kenne Mittlerweile mehrere Leute die aus unsachlichen und nicht nachvollziehbaren Gründen vorzeitig aus dem Panel von seitens Mysurvey entfernt wurden. Da die AGB´s ja klar sind und auch gegen keine der vorliegenden Verstoßen wurde bleibt fraglich woran es wirklich gelegen zu haben scheint. Gruß Sascha

Used the website for a week happily gaining plenty of points then out of the blue the de-activate my account, message below: Dear panellist, Thank you for your message. According to our database it seems that your account information does not conform to the general conditions of our panel. That is why your account has been de-activated. I am sorry to inform you that it is impossible to reactivate it. For more information about our general conditions, please read the FAQ on our site. They have basically got lots of market research for free then deactivated my account, one big CON. Thanks for wasting hours of my time.

Do not join this company. It's a rip off. Try Inbox pounds or I-Say or Valued Opinions. Before Mysurvey it was known as Lightspeed and those were the good days then when you actually received your rewards but now, I even won £100 when I first joined may years ago, but now it's a con. The customer service team are rude and don't address your issues correctly even though in the header they say `your issue has been resolved'. You're continually kicked out, screened out, not suitable for the survey even after you've spent 10 minutes answering their questions and the amount of technical issues is untrue. I was a loyal customer for 15 years and today I have finally deleted this complete garbage of a site. It's funny how just before I was due to claim my £3 rewards in Paypal vouchers, most of the surveys I've completed in the last few days have not been recognised and therefore not entered to receive my rewards. Total con. Honestly, don't waste your time.

I've been a member of Mysurvey since it first started and I used to get a steady flow of surveys with no problem getting payment. It was better when it wass called Lightspeed but nevertheless However this is no longer the case. I completed a survey four months ago where there was a technical problem and after 40 minutes it just refused to work! So I complained. Since then I haven't had one new survey except the 'Mini polls' which don't pay any money. Like most people who do surveys I only do it for the money. It occasionally provides that extra bit of cash to buy grandkids birthday and xmas presents. As far as I'm concerened no cash no work! So that's it. Mysurvey is now dumped and spammed as with any other survey company that doesn't want to play fair!

They trick you in to answering surveys (like you've taken the survey anyhow) then they say 'oh we have enough' but you've answered the questions for them!!! Please avoid!!!!!! Go for I-Say (really good) and Valued Opinions

MySurvey lukker i DK og bruger vores mange point for sig selv. Dårlig.

I joined mysurvey and initially enjoyed the experience - I managed to amass over 500 points quite quickly. After a couple of weeks I mysteriously found I could no longer log into the account. When I enquired as to why, I was told they had "uncovered a problem with my information" and had terminated my membership and voided my points. I replied asking for clarification as to what the problem was, as I'd been honest in what I'd told them so was sure any issue they'd found would have been easily corrected, but they refused to discuss. result being - I wasted a lot of time filling in their surveys and they didnt pay. A bit of online research reveals I'm far from the only one to have suffered this fate. upshot is If you're happy to fill in the surveys and take the gamble that chances are you WONT get any renumeration then go ahead, otherwise there are many more reputable and honest survey sites out there.

THEY PASS YOUR EMAIL ADDRESS ON TO LOADS OF COMPANIES TRYING TO GET YOU TO BY OF THEM