MySurveyReviews of mysurvey.com

My Surveys made my account invalid for no reason and they won't contact me to tell me why. What a waste of time doing those surveys and getting no reward. A scam site. Avoid

Dear Panel Member, According to our records, your account was not in compliance with the User Agreement, notably Section 6 – Good-Faith Participation: You agree to participate in good faith and to the best of your ability in any market research activities in connection with the Service. You will not provide false or misleading data, including without limitation, survey responses that are inconsistent with prior responses or statistically improbable. MySurvey reserves the right to terminate any account suspected of User Agreement violations and further forfeit all awards earned from said account. Support Team get to cash out then they close my account and try to say this ITS TOTAL LIES hours of time to be scamed they need to be shut down ASAP

Whatever you do don't sign up to this survey site. After amassing around £30 worth of points out of the blue i get told that my account is inactive. I have contacted customer service 3 times and have had no replies. Bad customer service and poor website.

They are becoming a joke. 13 out of 15 recent surveys got Waypoint error (ie you don't qualify) then the SAME survey a day or so later (sorry servers unavailable) Their customer support could give little Britain a run for it's money, More or less the same answer regardless of the complaint, and always:.."Computer says" we didn't record your entry or similar. I'd fall about laughing if it wasn't so annoying

I was rejected from joining this site and told this was because I had broken their 'good-faith participation' rule. This made no sense to me as I had only just signed up and had certainly not provided any false or misleading information. Replies from customer service are generic and impersonal. Their decision is final and I suppose that's their prerogative, but it would be nice if they would remove my account and any personal information they hold that I provided in, erm, 'good faith'. Doesn't seem to be any chance of that though. Dreadful experience when I have had many good experiences with other survey sites in the past.

Started off ok, invited to complete regular surveys, usually a few each day and the points started to accumulate quite quickly. Managed to reach my first £5 which I asked to be put into my paypal account. Still have not received this almost 2 weeks later. Since then every survey I have been invited to do has either had an error right at the start to prevent me doing it or more annoyingly half way through the survey so I have been unable to accrue any points for some days now. Sent a message regarding this, no reply. AVOID. DO NOT WASTE YOUR TIME! Not even worth one star really.

My account was deactivated by My Survey .com and although I have sent 5 emails to them about why they deactivated my account I have not had one single reply! I had been with My Survey since they were Carol Adams and I find it totally bad that they will not reply to a single email!

Had been a member of this site for 3/4 years... a couple of weeks ago, tried to login to find my account had been deactivated!!! Had to contact them three times to try and find out what had happened. Received a 'generic' email saying that my account would not be reinstated with no explanation. I asked why this was the case and apparently I had broke the terms and conditions due to not answering surveys honestly? Not aware I had done this. Asked them which survey I had done this on and why they couldn't just not allow the points from that survey.. obviously..no further response! I had around 8000 points that I'd accumulated in my account which they have said that they will not reimburse. Seems like they do this quite often... Absolutely disgraceful. Use this website with caution and if you have accumulated lots of points.. WITHDRAW THEM NOW!!