MySurveyReviews of mysurvey.com

Please, don't trust these con artists, they will screw you. I have been joined for quite a few years, but now they are ignoring me when I try to contact them (for the last 6 weeks) to ask for their help. I have well over enough points but they won't let me redeem them - it's been going on now for 6 weeks. Don't even bother with them, they are con artists and will truly screw you - you'll see eventually.

In letzter Zeit zahlt mysyrvey nicht mehr. Meine Paypal Bestellung über 15 Euro ist 25 Tage her, sollte nach 10 Tagen spätestens da sein. Jetzt kann man sogar seine Punkte gar nicht mehr einlösen. Habe mehrfach an den Kundendienst und den Help centre geschrieben. Man bekommt gar keine Antwort, nur ständige Einladungen zu Umfragen.

je suis inscrite sur mysurveys depuis plusieurs mois. il est très difficile d'obtenir suffisamment de points pour avoir une récompense : bugs du site et de l'appli, messages "l?enquête a été fermée" ou "vous ne correspondez pas aux critères" et j'en passe. et quand vous parvenez enfin à disposer de suffisamment de points pour demander un échange contre une récompense,vous obtenez le message [Sorry, your cart total exceeds your point balance.]le bouton valider est grisé et ne fonctionne pas. aucune réponse à vos messages, à part un accusé de réception automatique. fuyez ce site, c'est une arnaque!!!

Un nouvel avis, pour prévenir que depuis la maintenance, le site a repris son activité, envoie des sondages, cumule les points, sauf que.... impossible de commander la moindre récompense! Je les ai contacté par mail, j'ai reçu en retour un mail me disant que j'aurais une réponse entre 24 et 48h, cela fait maintenant plus de 10 jours.... Ce site n'est plus que l'ombre de lui même, ne perdez pas de temps à répondre aux enquêtes, certes vous aurez des points, mais pas les récompenses, certainement pour eux une façon de grapiller sur notre dos quelques euros avant la fin.... Je vais les harceler tant que le site existe, mais les mails de sondage. pour ma part, direct à la corbeille!

Been a member for sometime, but recently spent time on surveys to be told not suitable constant technical issues Did not receive all my points

I have used My Survey for a number of years now - I could earn about £15 a week in some cases and then I started to get less and less surveys so I stopped. I started using it again about 4 months ago. Everything was fine and I was able to get around £10 a week from surveys until the site went down a couple of weeks ago and remained offline for around 10 days. When back up and running I received an email offering 100 points for the trouble (which have not gone onto my account) however, that's not the worst of it. The points I do have I am unable to cash out now. Whenever I try to redeem I get an error message and to contact customer services. I had the response below: Dear Panel Member, You probably have noticed that we had some problems in our panel last week and you were not able to answer any surveys or redeem your points. To be really sure especially your points balance and surveys you participated in, is accurate, we are verifying these details in your account. You are more than likely eager to start redeeming your points again, and we totally understand this, that is why temporarily you are not able to redeem your points, so we can have your account checked as fast as we possibly can. This will probably take a few days and you will be notified when you will be able to redeem your points again. We would like to thank you for your patience and ongoing support for our panel. Kind Regards, Program Support Team Soooo. Basically, everyone wants to cash in their points in case the site goes down again but they can't afford to pay out. So now all of the hours I spent earning the points I doubt I will ever see!! Don't even bother and get yourself onto Qmee.com - they have a 1p payout threshold and you usually get around 45p for a 10 minute survey, you can cash out instantly to payal. The money is in my account with 2 minutes of requesting it from the survey site. There's always a minimum of 5 surveys every time I log on. I've earned £5 a day in the past.

Don't waste your time, they are a rip off!

As a previous reviewer said, this company is now beyond a joke and should be reported to the Direct Marketing Commission. The site was recently down for over 2 weeks and when it reappeared we had a half-hearted apology and were credited a measly 100 points, equivalent to £1. My intention was to complete one more survey to enable me to cash out £10's worth of points and then to cancel my membership. I made myself late for work yesterday completing a survey which took far longer than stated - and then got that oh so familiar response: "We're sorry - an error has occurred... Please contact us if the error continues. Thank you for your understanding and patience." Needless to say I have been unable to access the site since.