My Story TEEReviews of mystorytee.com

Do not give these people your money!!!! I ordered a t-shirt that took five weeks to ship. Arrived with ink stains all over the front and was basically a men’s ( Hanes) brand t-shirt. Walmart sells the same shirt for 5.00. I reached out to customer service and filed a claim, sent pictures and expressed I would like a full refund for the time it took to receive, quality of the shirt and the ink stains all over the front. A day later through an email they stated they were sending out a new shirt. I immediately emailed back and demanded a refund and expressed I did not want a replacement and I would gladly send it back. I was ignored. All communication is through email. There is no option for a refund. Do not give this company your money! They are awful to their customers. The worst customer service / company I have ever in my life dealt with!!

Awful automated customer service. No option to talk to an actual person. The chat feature on their website does not work. Ordered on Friday night. They are closed on weekends. Tried calling first thing Monday morning to change my order because a friend of mine ordered the exact same item for another friend. Online status on Sunday was "preparing printing" already and I couldn't change anything. Total BS. No response from cust8service. I was basically robbed.

Excellent products. Both the sleeveless t- shirt and sweatshirt I bought are well made and beautifully printed. Customer Service went above and beyond to make a size correction on a custom ordered shirt that didn’t fit. I highly recommend them.

Don't use this company. Worst customer service ever!! Week not get my order because they can't update the shipping address. But my order hasnt even shipped from their company yet!

Not sure of quality, as I still haven’t received my order and it’s been 12 days. Product is “ in production” per company through email. No telephone and ad says click icon for “chat” but there is NO icon. They processed my payment the next day and now says an additional 10 days or more before I receive. Wish my payment was still “ in production”, I would cancel. NOT A GOOD COMPANY, DO NOT ORDER!! It took one month for me to receive the hoodie. The quality and size appear to be great, but they take your payment within 24 hours, but your order takes one month to get to you is NOT what they advertise. They need to work on their processing.

Love both the t-shirt and the hoodie. I never know if the sizes are accurate or run small. These did neither. They were very generous with the sizing which reassured me that even with shrinkage, I will be able to wear this for years to come. Haven’t washed the farmers yet but am very happy with them. Thanks!

I ordered a Florida girl in a Georgia world. The material was great but the first time I washed it with other pastels , absolutely no bleach ! , when I took it out it had light colored blotches all over it. I ordered pink , but guess I should have ordered a large white instead. At least it would have been the same color all over. I was very disappointed because of the cost. I can’t afford another one.

I really love the TEE and have found it very true to size. I am a CO. girl having lived there for 39 yrs before moving to FL to be my mother who is in her 90's I miss my Mountains and can't wait to move back one of these days