Nancy M.
A Memoir and a Family History
I worked with My Stories Matter on two projects, a family history and a memoir. Since their core expertise seemed to be in memoirs, I reached out to discuss their willingness to tackle my family history which was complicated and had a lot of cross references and annexes. I had a zoom meeting with both Kelly and Arne and they agreed to take it on. There was a misunderstanding and they didn’t start work on the history immediately. After they began work, I submitted another manuscript, a memoir, which I wanted to complete by Christmas. We agreed that they would drop the family history project and complete work on the memoir by Christmas of 2025, which they did. They picked up the first project in January the designer I worked with (Bianca) was very cooperative as we went through the revisions required to ensure that the cross-references, footnotes, etc. were correct. This was not an easy process and I am grateful for her persistence. When there were problems with either of my books, the staff was very responsive in dealing with them. I was super-pleased with the quality of the books, as were the others who obtained copies.
Response from My Stories MatterAug 6, 2026
Thank you so much for your review and for taking the time to share this, Nancy. Both of your projects were important to us, and we really appreciated the care and detail you put into them. We’re glad we were able to work through the early misunderstanding and find a path that worked for you, including delivering your memoir by Christmas as promised. We’re especially glad Bianca was able to work so closely with you to get every detail right on the family history. Thank you for your patience throughout both projects, and for trusting us with something so personal. We’re so pleased you were happy with the finished books, and that everyone who received copies was pleased with them too.