MyspotifyglassReviews of myspotifyglass.com

I have made my order on the 25th of November and paid extra for quick delivery. When I made the order and chose the shipment I received approximate time of arrival for 2nd of December. Now it’s 11th and I still did not receive the package. If with 5-7 days shipment for extra pay they mean that, the item will be posted within that time then why giving approximate arrival date while placing order that does not fit that? I have also contacted the customer service to ask for a refund of shipping costs, as I paid extra for having it faster and it’s taking more than two weeks now, and the customer service refused to redound me. Not sure if the item itself is worth it as I’m yet to see it but I will for sure never buy there again. I do not recommend.

I have had to go through my bank to report this company today. They may have some good reviews but that decieved me. I have been messed around saying constantly the order is expediated and it has been put back and put back too late for me to recieve for Xmas as they knew this I had spoke to customer services numerous times. They allow orders to be placed knowing they are out of stock only to order the stock after when really they should state out of stock to prevent these issues. If you are looking for anything in the time frame advertised, or in my case get the item at all, then source your gifts elsewhere.

I had ordered in this website months ago and they wrote me about the delivery, after sending an email to them about this issue they required me more money, since the package was being delayed to my country. I have waited for 2 more months, contacted them again and they didn’t respond and acted like the package was okay in its way. DONT ORDER FROM THESE SCAMMERS! And also to mention the price you see on those tags are not the full price, they ask for extra money to do the glass and extra for transportation.

Spent alot of time trying to make 4 songs. Wouldn’t accept any pictures so had to deal with that waste of time and disappointment using album cover instead of custom pictures. Get all the way to the end and when I click submit payment an error occurs. This site sucks! Don’t waste your time.

You delivered the wrong package to my home. The wrong package was retrieved but you never brought the correct package. Still don't have my package and customer support will not respond. Would not recommend.

I have ordered 3 different times and never had a problem. I have been telling people about Spotify because whst I dud receive was great. I made an order of 3 disc's back in May. Never receive an email so I wasn't sure if it went through so I ordered again and still nothing. 140.00 was one and 104.00 was the other. I hope they're on there way yet. Please send me an email with a return email. Thank you.

No notification about delivery, you just wait and prey it arrives and when it did arrive it was all had hand marks and scratches all over the glass Wouldn’t recommend at all

I have been waiting for my package for over a month now, and I still haven't received it. Delays in international shipping are not unheard of — but what makes this experience absolutely terrible is the completely dysfunctional communication process that followed. Over the past month, I received 29 automated emails repeatedly telling me that my customs clearance code was incorrect. These emails were clearly generated using some Gen AI automation, with no actual human intervention or meaningful review of my case. In response, I have provided my correct clearance code and my full address more than ten times. Let me be clear: I have only one clearance code, which I have successfully used to receive dozens of international shipments from Amazon, AliExpress, and other global retailers without any issues. My address has never caused any issues in any previous shipments. This was, without a doubt, the worst customer experience I have ever had. To make matters worse, this company has absolutely nothing to do with Spotify, even though they try to create the impression that they are connected. They also charged me an additional fee under the name of "VIP service," which was supposed to cover shipping-related processes. Yet despite this so-called VIP treatment, they have spent over a month failing to process my shipment — all because they keep insisting there is a problem with my completely valid customs clearance code. This is incompetence at the highest level, and I would strongly advise anyone considering using this service to stay far away.