Nisha L.
My package was delivered to the wrong…
My package was delivered to the wrong address. It was delivered to a house and I live in apartment building. I sent the photos in like I was asked and they told me that it could be at a neighbors house. Instead of helping they have been giving me the run around for weeks. I have not received a helping response nor phone call
Response from MyspotifyglassFeb 26, 2026
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right Best regards, MySpotifyGlass Team