Marcio M.
Comprei prenda para dia da mãe dia 15…
Comprei prenda para dia da mãe dia 15 paguei envio VIP e só recebi depois do dia da mãe e ainda me disseram que estava dentro do prazo Muito mau apoio ao cliente
Myspotifyglass is listed under Jewelry & Watches.
Myspotifyglass (myspotifyglass.com) has 404 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Marcio M.
Comprei prenda para dia da mãe dia 15 paguei envio VIP e só recebi depois do dia da mãe e ainda me disseram que estava dentro do prazo Muito mau apoio ao cliente
and V.
I ve order something for valentines Still didn't received nothing Still expecting Maybe I give it for next year's valentines They dont really reply. It's a virtual AI agent. No1 gives an F
Response from MyspotifyglassApr 2, 2026
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right Best regards, MySpotifyGlass Team
Christopher H.
Received this item(Personl music song plaque) and after 1 week the picture surface has started to come apart from the frame. I contacted customer service about this and sent an image of the issue but I have had no reply.
Response from MyspotifyglassMar 19, 2026
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you. After checking, we have replied to your email on Mar.5. Did you receive it? Don't worry, we will send you email again. We will communicate with you further via email again to resolve the issue. We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue.
Gohar
Item not delivered
Response from MyspotifyglassMar 16, 2026
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you. We will communicate with you further via email to resolve the issue. We will do our best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right. Please feel free to contact us at any time. We are here to assist you and resolve the issue.
Inez S.
Pésimo servicio, ordené mi paquete, un mes antes y domingo 8 de marzo, recibo mi paquete después de qué yo lo pedí antes del 14 de febrero lo quería para el regalo para mi novio me doy cuenta cuando abro mi paquete que ni siquiera fue lo que yo pedí e incluso la foto que yo mandé para que me la hicieran en caricatura y me la pusieran bordada en el suéter no es igual y los colores están horribles, me doy cuenta también que la etiqueta del suéter fue arrancada y ni siquiera se dieron la tarea de quitarla bien está súper feo, el paquete muy mala, la calidad del suéter y el precio súper caro. No lo recomiendo en lo absoluto y quiero un reembolso
Debbie
Still waiting on delivery virtual agent repeating answers. Before ordering i asked are they UK based. But they are in China??? Stay well clear 😡
Response from MyspotifyglassMar 13, 2026
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right Best regards, MySpotifyGlass Team
Deborah M.
Do not order from this company. If you have ordered from this company, request a chargeback from your bank to recover your funds. I have never received my order. They are a total waste of time.
Response from MyspotifyglassMar 13, 2026
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right Best regards, MySpotifyGlass Team
Stacey G.
I ordered a picture visor clip however, when it came in the product was absolutely horrible. I couldn't see the picture underneath the plastic that held the picture to the visor. It was cheap and poorly made. The picture was a flimsy piece of paper. They over charged me and actually added a tip to my order after I placed my order. They offered free shipping however, took it off my order after I submitted it. I noticed these charges when they sent my invoice. I tried reaching out via email with no luck. I'm pretty sure it was AI or computer generated responses as they never answered my questions. I asked for contact information for a manager or someone else who could help, but they refused to provide any information. I wished I read the reviews before I purchased from this website. Edit: This is the same exact response given by email, FB messenger and now, this review. It's a copy and paste probably from AI or an automated response. No real answers or resolution. Again, this site appears to be a scam.
Response from MyspotifyglassFeb 28, 2026
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you. We will communicate with you further via email to resolve the issue.