Minda K.
Stay away.
On August 5th, I ordered sugar substitute from them. It said in their website that anything over 10 pounds could be shipped UPS, so I placed an order for 11 pounds. I called them to go over the order with them. They said they were shipping it USPS and I got very upset because I can't use USPS. They don't deliver in my area. They later asked if I'd like to have order shipped UPS. I said no. I didn't like the female representative's manner in which she spoke. She didn't care.. Anyway, she cancelled my order. It was through Shopify. Well, I DID NOT GET MY REFUND!!!!! THE REFUND DISAPPEARED!!!! So now I had to file a chargeback against this company. No wonder they have low ratings. They are crooks! I sent my credit card a screenshot of the receipt. So I hope this gets fixed SOON. You can BET I will stay away from this one!!! I found another company out in Nevada and they give shipping choices and within 2 days, I RECEIVED IT. Go to Bulksupplements.com. These people worked for me.


