ELLEN
Good customer service
Customer Service is great! When I washed the new sheets the second time, I found a tear in the bottom sheet and contacted customer service and they responded quickly and offered the upgraded sheets at no additional charge as replacement. When I washed the upgraded sheets they came out of the washer like boards and were the most wrinkled of anything I have ever seen! Again customer service responded quickly and offered a discount on the sheets if I chose to keep them or I could have returned them for a full refund. I chose to pay the discounted price as my husband said he could use them as drop cloths which is about all they are worth. That way I did not have to pay for the return shipping of both sets.



