MyServiceAnimal RegistrarReviews of myserviceanimal.org

3.725 reviews
Pet Stores
1050 Street Rd Unit 272, Southampton, Pennsylvania

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MyServiceAnimal Registrar

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About MyServiceAnimal Registrar

USA Service Animal & Emotional Support Animal Registrar

MyServiceAnimal Registrar (myserviceanimal.org) has 25 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: myserviceanimal.org
Website: myserviceanimal.org
Category: Pet Stores
Location: Southampton, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 68% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MyServiceAnimal Registrar reviews

25 approved reviews, newest moderated first

zuk P.
Sep 22, 2022
good job
somewhat scared by the negative feedback here. But I looked through all the registrars and they all have a lot of negative reviews, strange. In general, I registered my dog and received an ID card, now it is very convenient to show the status of my pet to everyone.
Response from MyServiceAnimal RegistrarSep 23, 2022
Thank you very much for sharing your experience. It really helps MyServiceAnimal to grow and become better. We were happy to help you with the registration of your pet, Customer Service Representative Daniel
M.Oneal
Aug 3, 2022
I was able to get two of my three dogs…
I was able to get two of my three dogs registered with my service animal, ( I didn't have enough money to do the third) and even mad a mistake and ordered the wrong item. The representative was very kind and sent me what I needed promptly! I will definitely refer everyone to them!!
Response from MyServiceAnimal RegistrarSep 23, 2022
Thank you very much for sharing your experience. It really helps MyServiceAnimal to grow and become better. We were happy to help you with the registration of your pet, Customer Service Representative Daniel
SOUTH TEXAS NOSEWORK D.
Jul 22, 2022
Contacted business and started…
Contacted business and started application but had questions. Unable to get ahold of them and left message to cancel order. They processed the order anyway and charged me. Do not use this business.
Response from MyServiceAnimal RegistrarSep 23, 2022
We are very sorry for your bad experience, and I am here to fix all possible shortcomings of our service. In order for me to be able to understand how such a situation occurred, and to make sure of the authenticity of your review - please provide your MSA registration number. This will really help me understand how we can fix the situation and make sure that the review is not left by one of our competitors. I am confident that we will be able to resolve this situation and make things right or refund you. Thank you for making our company better thanks to your feedback! Customer Service Representative Daniel
Consumer
Jul 22, 2022
My Service Animal not customer friendly
Went to the My Service Animal website. Checked out the size of vest to order per their chart. My standard poodle is 68 pounds and 26 inches tall. Their chart says a medium is for dogs 24 - 30 inches tall weighing from 61 - 76 pounds. The vest arrived and is woefully too small. When I sent them an email describing the problem this is the response I got: "We can offer 2 options please choose one: 1. Keep the old harness and purchase a new one with 40% discount 2. Return the old one and purchase a new one with 20% discount " I suggested that it would be more helpful if I paid to return the vest and they sent out a large vest charging me for any difference in price between medium and large. Their response was enlightening - they weren't going to help me and offered the following: "So do you want to send us the old one and purchase a new one? Or keep old one and purchase new one with 40% off " Clearly these folks are not interested in happy customers - I suggest you avoid them.
Response from MyServiceAnimal RegistrarSep 23, 2022
Dear , We are very sorry for your bad experience, and I am here to fix all possible shortcomings of our service. In order for me to be able to understand how such a situation occurred, and to make sure of the authenticity of your review - please provide your MSA registration number. This will really help me understand how we can fix the situation and make sure that the review is not left by one of our competitors. I am confident that we will be able to resolve this situation and make things right or refund you. Thank you for making our company better thanks to your feedback! Customer Service Representative Daniel
Ellen A.
Jul 17, 2022
Problems
Ordered two tags, were shipped out in time via USPS. I never received them, the P.O. said more postage was due. I emailed the company, sent a copy of the notice of postage due, but "John" refused to do anything about it, would not call the p.o., just insisted he had put enough postage on. I warned him that the notice said the post office would be returning the items by a certain date if he did not pay the postage due. They were returned to him. I then had to battle through Paypal to get the refunds because he refused to refund me voluntarily. I have the email string to prove he knew in plenty of time to fix the problem.
Response from MyServiceAnimal RegistrarSep 23, 2022
Dear Ellen, We are very sorry for your bad experience, and I am here to fix all possible shortcomings of our service. Please note that we do not have an employee "John". In order for me to be able to understand how such a situation occurred, and to make sure of the authenticity of your review - please provide your MSA registration number. This will really help me understand how we can fix the situation and make sure that the review is not left by one of our competitors. I am confident that we will be able to resolve this situation and make things right or refund you. Thank you for making our company better thanks to your feedback! Customer Service Representative Daniel
Keianu L.
May 19, 2022
I was able to get my dog certified as a…
I was able to get my dog certified as a service dog fast and easily online. I immediately received a digital copy of her service ID and the housing paperwork as well. I received the physical ID I’m the mail that same week. 10 out of 10 highly recommend.
Response from MyServiceAnimal RegistrarSep 23, 2022
Thank you very much for sharing your experience. It really helps MyServiceAnimal to grow and become better. We were happy to help you with the registration of your pet, Customer Service Representative Daniel
Ryan
May 19, 2022
Thank you!
Nick was super helpful! I had a few questions about my order and they were promptly addressed, and resolved. I expected issues but there were NONE and I got my dog's card in the mail just a few days later. Thank you again!
Response from MyServiceAnimal RegistrarSep 23, 2022
Thank you very much for sharing your experience. It really helps MyServiceAnimal to grow and become better. We were happy to help you with the registration of your pet, Customer Service Representative Daniel
Casey H.
Apr 6, 2022
I don’t know whether it was my bad luck…
I don’t know whether it was my bad luck or what, but my parcel with all the stuff I’ve ordered was lost somewhere and it took almost two weeks to find it. However, I would like to note the great professionalism of everybody who works in My Service Animal because these people were always in touch, did everything they can to find the box, and promised a refund in case it was completely lost (fortunately, it wasn’t). I am highly impressed.
Response from MyServiceAnimal RegistrarSep 23, 2022
Thank you very much for sharing your experience. It really helps MyServiceAnimal to grow and become better. We were happy to help you with the registration of your pet, Customer Service Representative Daniel

MyServiceAnimal RegistrarReviews of myserviceanimal.org

About MyServiceAnimal Registrar

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MyServiceAnimal RegistrarReviews of myserviceanimal.org

MyServiceAnimal Registrar reviews

good job

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My Service Animal not customer friendly

Problems

I was able to get my dog certified as a…

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About MyServiceAnimal Registrar

About these reviews

More in Pet Stores, Pennsylvania

NaturalPetWarehouse.com

Keystone Puppies

Cuboid Aquatics

KV Supply

MyServiceAnimal Registrar reviews

good job

I was able to get two of my three dogs…

Contacted business and started…

My Service Animal not customer friendly

Problems

I was able to get my dog certified as a…

Thank you!

I don’t know whether it was my bad luck…