MyretrojerseyReviews of myretrojersey.com

Response from MyretrojerseyJun 25, 2026

Hi Eric, thank you for your feedback. We're a specialist retro football shirt retailer — we source, curate and sell vintage shirts, and our prices reflect that. Regarding delivery, all estimated timeframes are clearly displayed on the product page before purchase, so we'd encourage customers to check these before ordering. As you can see from our reviews, the vast majority of our customers are very happy with their shirts — if there's ever an issue, we're always on hand to help at [email protected] and would have been happy to assist before a review was left.

Response from MyretrojerseyJan 20, 2026

Hi, We’re sorry to see this review and would have really appreciated you contacting us directly before leaving negative feedback so we could assist you straight away. I’ve checked your order and can confirm that your shirt is **still in transit**. As clearly stated on the product listing and again at checkout, delivery can take **up to 21 business days from dispatch**. Your order is still well within this timeframe. Please don’t worry — everything is on track, and you should receive your shirt soon. If you have any concerns at all, you’re always welcome to reach out to us directly and we’ll be happy to help. Kind regards, Jon MyRetroJersey.com

Response from MyretrojerseyDec 9, 2024

Dear Karls, Thank you for reaching out and sharing your concerns. I’m sorry to hear about the trouble you’ve experienced. To assist you as quickly as possible, could you kindly provide your order number? This will help us locate your order and provide you with an update. I’d like to confirm that all updates regarding your order have been sent to the email address you provided. If you haven’t seen these messages, I kindly recommend checking your spam or junk mail folder, as they may have been filtered there. Kindly check your spam folder before leaving a negative review. Best regards,

Response from MyretrojerseyDec 6, 2024

Dear Paul, Thank you for reaching out and bringing this to our attention. I sincerely apologise for any inconvenience caused by the delay in receiving your order. I’d like to confirm that all communication regarding your order, including updates, has been sent to the email address you provided. If you have not seen these messages, kindly check your spam or junk mail folder, as they may have been filtered there. According to Royal Mail tracking, the item was dispatched on 21st November. Unfortunately, shipping delays can sometimes occur due to factors beyond our control. I completely understand your frustration and assure you that we are committed to resolving this issue promptly. We strive to provide excellent service, and your feedback is important to us. Before leaving a negative review, we kindly ask you to check your email and spam folder, as our responses and updates might already address your concerns. Please let us know if we can assist further or follow up with Royal Mail on your behalf. Thank you for your understanding, and we appreciate your patience. Best regards,

Response from MyretrojerseyJan 12, 2024

Hi, I hope you are doing well. Could you please provide your order number so that I can assist you further?"

Response from MyretrojerseyDec 24, 2023

Hi, Hope you're well. I have checked and your shirt is still in transit. I have resent you the tracking details, please check your spam folder. Please don't worry, hopefully you should get this soon. Kind regards,

Response from MyretrojerseyDec 23, 2023

Hello, I hope you're doing well. Yes, I have checked, and your shirt is still in transit. We have sent you your tracking details, kindly check your spam folder. Delivery may take up to 21 business days once dispatched, as indicated in the listing and at the checkout. Therefore, it is still within the expected timeframe since you placed the order. Please note that we mention on our website that Christmas delivery is not guaranteed. Going off the tracking you should receive it in the next few days. Kind regards,