Mako Mobile D.
Run terrible customer service
Order the 16th for $285 got a tracking number and confirmation which was weird but due to global glitch I assumed that was the problem. Now the 25th I get an email they cannot fulfill my order. Cannot wait to see how long it will take to get my refund. I emailed several times worst customer service ever.
Response from myqwin.comAug 5, 2024
Hundreds of orders that were ordered or processed between July 15-17 were stuck at the post office and we did not find out until a few days later. Many orders did not have any update on the tracking number stating "pre-alert" or "waiting to be accepted" even though we had dropped the shipments off (a common issue where the post office does not scan the orders). When we found out that these shipments were being held,we immediately decided to issue refunds to all orders that while we dealt with the post office to clear the shipments. When we issued the refunds we also sent out a mass email to all affected orders updating clients on the issue and resolution. When we issue the refund you should have received a confirmation email and the refund would take anywhere between 3-5 days to get back in to your account.