customer
Do NOT buy from this company
Do NOT buy from this company. I ordered two puzzles as gifts. One was printed backwards yes all the letters were backwards. The second one had a misprint across the entire top of the puzzle. I contacted Customer Service to issue a refund. They told me they would give $30 credit for the inconvenience when I paid $105 for the two puzzles. When I declined, they offered me $50. The third time they agreed to pay the price I paid for the puzzles, but not the duties. Both puzzles are defective. They should’ve immediately refunded my money instead I had to threaten to go to PayPal and escalate the claim to get my money back. This whole process took about a week due to the time differences. This is a horrible company stay away from them.



