mypetcommand.comReviews of mypetcommand.com

I emailed them about a problem , they were extremely fast to respond and went above and beyond to get me replacement equipment. I have never dealt with better customer service! 110% in my book!

This product did not work consistently. But this company was really great for their customer service. They willingly returned my money and apologized for the units failure. They even recommended a different product.

The customer service here is unmatched! Got a real person on the phone who fixed everything in an instant - no robots or menus. How refreshing.

Great product, works a treat

Prompt and knowledgeable.

After two years of owning my collar, the controller died. Not finding a replacement on line, I called customer service. They were able to sell me a new controller and help unpair and pair when it arrived. I made critical errors, tried to combine mine and my sons, resulting in a complete disaster of both systems! Customer service was able to straighten both systems up and answered all questions. When I first called and had to leave a voice mail, my expectations were far exceeded by their fast response!

Although I have the occasional issue with the collars, I cannot speak highly enough of the service that I receive. The staff are extremely helpful and try hard to rectify my problem.