Soumil S.
Terrible Quality and Nonexistent Customer Service
I ordered custom rigid flap boxes from this company, and my experience was deeply disappointing. The order was delayed by more than two weeks, which was frustrating enough, but the real issue was the terrible quality of the products. Nearly 90% of the items I received were defective—poorly made, cheap-looking, and nothing like the polished images they advertise on their website. The discrepancy between what’s promised and what’s delivered is shocking. After receiving these defective products, I contacted their customer care team, but they’ve been completely unresponsive. I sent theme photos to show that the boxes that we received are non useable. It’s unacceptable to treat customers this way, especially after delivering such substandard goods. If I could give zero stars, I would. I strongly urge others to avoid this company. They’ve shown a complete lack of professionalism, both in their product quality and their customer service. I only wish I could attach photos to show the poor quality of what they sent. It’s truly appalling.