Ich musste dreimal die KYC Verifizierung durchlaufen Und wurde trotzdem abgelehnt? Da ist doch was faul. Als ich den Support kontaktiere Antwortet mir nur der Bot. Mir wurde geantwortet Es wäre schon ein anderer Mit den gleichen Personaldaten bei Ihnen angemeldet. Das ist schon eine Lüge, weil, sie könnten ja die ID Nummer vergleichen. Ich hatte unglücklicherweise Schon 18 USDT hingeschickt. Die sehe ich natürlich nicht wieder. Die konnte ich nicht zurück schicken, weil sie wahrscheinlich auch ein Automatismus eingebaut haben, dass ich unter 20EURO nicht Zurückschicken kann. Also aufpassen, Freunde das ist ein Betrügerunternehmen!
RK
Raj K.
There is no opportunity to activate the…
There is no opportunity to activate the free card.
CU
customer
Try All Your best not Deposit Your…
Try All Your best not Deposit Your funds in This Scam App they Allow me Create their Virtual In 2 min and It's not Working I Request a Card Cancellation to withdraw my Fund They Didn't Allow they're Telling me The Cancellation Process will Take Up to 45 Days So Run For Your life
Response from MypalAug 28, 2026
Hello, we sincerely apologize that your virtual card did not work properly and for the inconvenience this has caused.
We have now optimized the card cancellation process. The standard processing time is currently 1–3 days, depending on holidays and non-business days.
Please contact our online customer support and provide your UID, registered email address, and card information. We will verify the status of your card cancellation and any remaining funds as soon as possible:
[https://h5.mypal.pro/member/helpCenter](https://h5.mypal.pro/member/helpCenter)
Please do not disclose any personal or account-sensitive information in public reviews.
SS
Screen S.
I paid for a card that i could never…
I paid for a card that i could never validate. i sent to support emails, as they asked, no return.
the worst company ever. dont spend a dollar with them
Nb : they have Fake positive reviews. Read all the real comments below, not the 2 or 3 behind m'y comment you will see people saying they are scammers
The copy paste message to say it's sorry means nothing without action. Never deal with those scammers
Response from MypalAug 28, 2026
Hello, we sincerely apologize for the issues you experienced with card verification and while contacting customer support.
We have increased our customer support staffing and are prioritizing tickets related to card activation and verification.
Please contact our online customer support and provide your UID or registered email address. We will review the previous records and prioritize your case for follow-up:
[https://h5.mypal.pro/member/helpCenter](https://h5.mypal.pro/member/helpCenter)
Please do not disclose any personal or account-sensitive information in public reviews.
KB
Kumar B.
Please don't use this website
Please don't use this website, it's been more than 3 months, but they never shipped my card. Neither their customer supoort poroviding any details. I have paid $27 for the card.
Response from MypalAug 28, 2026
Hello, we sincerely apologize that your physical card has not arrived for an extended period and that you were unable to receive clear shipping information in a timely manner.
Previously, deliveries to certain regions were affected by factors such as customs clearance, local postal services, war-related disruptions, remote-area accessibility, and regional logistics conditions. We have since expanded our international direct-shipping network and added new logistics partners, which has improved overall delivery times.
Please contact our online customer support and provide your UID, registered email address, and order number. We will check the specific shipping status and provide you with an appropriate solution:
https://h5.mypal.pro/member/helpCenter
AS
Abdo S.
Disappointed with misleading support and ridiculous recovery fees
I recently made a mistake and sent 10 USDT via the opBNB network to my deposit address.
First, Mypal support lied and claimed that because crypto is decentralized, it is "technically impossible" to recover. When I confronted them with the technical facts, they changed their story and asked for a ridiculous 57 USDT fee to recover just 10 USDT!
They clearly hold the private keys to the address and can recover it, but they prefer to mislead users and set impossible fees to avoid doing manual work. Unprofessional and dishonest. Avoid this app.
Response from MypalAug 28, 2026
Hello, after reviewing this case and the relevant support records, we would like to clarify several important points.
The 10 USDT was sent through the opBNB network to a deposit address that did not support this network. Our deposit page clearly reminds users to verify the selected network and warns that deposits made through an unsupported network may not be credited or recovered through the normal deposit process.
We found no record of our support team stating that the funds could not be recovered “because cryptocurrency is decentralized.” What our team explained was that the deposit had been made through an unsupported network and could not be processed through MyPal’s standard deposit procedure.
At your request, our team contacted the third-party custody wallet provider to explore whether an exceptional manual recovery could be arranged. The provider offered a possible recovery solution and quoted a 57 USDT manual processing fee. This fee was determined and collected by the custody provider, not by MyPal, and MyPal does not receive any part of it.
We understand that paying 57 USDT to recover a 10 USDT transfer may not be economically practical. However, MyPal did not cause the incorrect-network transfer, withhold the funds, or impose the recovery fee. Despite the warning displayed on the deposit page, our team still contacted the custody provider and attempted to find a solution on your behalf.
Therefore, the claim that MyPal deliberately misled you or imposed an unreasonable recovery fee is not consistent with the actual handling of this case.
AD
Amici del B.
Peccato che non c’è zero
Peccato che non c’è zero! Attenzione probabile truffa! Ti chiedono 30$ per ordinare la loro carta che non arriva mai. Assistenza inesistente, rispondono con risposte evasive. SCONSIGLIO VIVAMENETE!
Response from MypalAug 28, 2026
Hello, we sincerely apologize that your card delivery has taken longer than expected. Delivery times may vary depending on the destination, especially for remote regions, mountainous areas, and locations where logistics have been disrupted by war or other local conditions.
We have expanded our international direct-shipping network and added additional logistics partners, and overall delivery efficiency continues to improve.
Please first check the latest shipping status in the MyPal App. If there has been no update for an extended period, please contact our online customer support and provide your UID, registered email address, and order number. We will help investigate the shipment status. If the package is confirmed to be lost, we will send you a replacement card free of charge.
https://h5.mypal.pro/member/helpCenter
Please do not disclose any personal or account-sensitive information in public reviews.
ZL
Zlam
Fraude e Golpistas.
Fraude e Golpistas.
Contraram-me para divulgar a plataforma deles nas minhas redes sociais, ganhei muita comissão mas não dá para sacar a mais de 4 meses o suporte deles só te manipula com mensagens para desencorajar e desistir de reclamar, os meus convidados/afiliados que eu trouxe para plataforma deles muitos estão também com os seus ganhos de comissões presos por vários meses .
Nenhuma plataforma que paga comissões faz mais de 2 dias para pagar uma solicitação de saque quando os usuários totalmente verificado.
Estes são um grupo de burladores e golpistas é um sistema bem arquitetado.
Não depositem vosso dinheiro nesta plataforma
Response from MypalAug 28, 2026
Hello, we are sorry that you had this experience.
We would like to clarify that commissions earned by our partners/affiliates can normally be withdrawn. Under normal circumstances, there is no policy of withholding commissions for several months.
In certain specific cases, when the system detects abnormal activity or data that requires additional verification, such as irregular traffic or behavior that triggers our risk-control mechanisms, withdrawals may be temporarily placed under a security review. This does not mean that the funds are being confiscated.
To allow us to verify exactly what happened in your case, please contact us via private message or through our official customer support and provide your UID and registered email address. Our team will review the account records and provide a response based on the actual circumstances.
In addition, if you believe there was any inappropriate communication from our customer support team, please also provide screenshots or complete records of the conversation so that we can conduct an internal investigation.
We take this type of complaint seriously and are available to review the case objectively and transparently.
https://h5.mypal.pro/member/helpCenter
