Shaheed K.
Disappointing Performance and Unresponsive Support
My experience with Ninja AI has been significantly below expectations. I subscribed with the hope of utilizing its coding capabilities, specifically for generating Visual Basic code for candlestick charts. However, the AI repeatedly failed to produce functional code for this basic task. I contacted support multiple times to address this issue, providing detailed examples of the AI's shortcomings. I even offered to share my conversation logs with the Ninja AI as evidence of its inadequate performance. Unfortunately, the response time from support has been excessively long, and despite my offers to provide evidence, I have received no meaningful resolution. This combination of poor AI performance and unresponsive support has led to a highly frustrating experience. I cannot recommend Ninja AI based on my interactions. Prospective users should be aware of the potential for lengthy support delays and the AI's inconsistent coding abilities.
Response from NinjaTech AIMar 11, 2025
Hi Shaheed, sorry to hear about your disappointing experience. Our support team does their best, but responses can sometimes be delayed due to periodic high increases in request volume. We've recently launched our new SuperAgent-R reasoning model that's excellent for advanced coding, highly recommended for your coding projects. You can also leave feedback directly for our product team on this form: https://www.ninjatech.ai/product-feedback



