customer Jamie J.
Nice fountain
Nice fountain, works well, my only wishes are; directions for assembly are somewhat confusing and I wish the spray was a little higher. Overall, I highly recommend this product!
Response from My Natural PondSep 26, 2026
Hi Jamie, I am sorry you found the instructions confusing and you feel the fountain should be higher. We ask all out customers to contact us by email, phone or text if there is any issue at all and we pride ourselves on how quickly we respond to such calls from our California office. We enclose a panel position guide with every order and this should help you place the panels in the best position for the most power. If you contact us we can give the precise position for your town or look into any other reason that may be preventing the fountain not reaching its maximum performance. Ron for My Natural Pond