My MMJ DoctorReviews of mymmjdoctor.com

Response from My MMJ DoctorOct 27, 2023

I deeply regret the negative experience you had with our service. This is not the level of service we aim to provide. Our team is committed to resolving this issue promptly. To initiate the refund process, please email us with your patient name and patient ID. We understand the frustration this has caused you and apologize for the inconvenience. Rest assured, your concerns are taken seriously, and we will do our best to rectify the situation. We appreciate your patience and cooperation in this matter. Our goal is to ensure our patients receive the care and support they deserve. Thank you for bringing this to our attention, and we will work diligently to make things right for you.

Response from My MMJ DoctorJun 16, 2026

Thank you for taking the time to share your feedback, and we’re glad to hear your initial experience with MMJ was great. We’re sorry to hear about the delay in receiving your card — that is understandably frustrating, especially after such a long wait. Once an application has been submitted, processing and mailing timelines are typically handled by the state system, and delays can sometimes occur outside of our control. However, this is not the experience we want for our patients. We recommend reaching out to our support team so they can check your application status, confirm everything was submitted correctly, and help you identify the next steps to resolve the delay as quickly as possible. We appreciate your patience and your feedback, and we’re here to help get this sorted for you.

Response from My MMJ DoctorJun 16, 2026

Thank you for your 5-star review! We're delighted to hear that you were seen quickly and were able to receive your prescription within an hour. It's great to know you found the app easy to use and the process efficient. We also appreciate your helpful note about ensuring a stable internet connection for the visit—feedback like this helps other patients have a smoother experience too. Thank you for choosing MYMMJ Doctor, and we’re always here if you need anything in the future!

Response from My MMJ DoctorOct 27, 2023

I'm sorry to hear about your concerns regarding the duration of your prescription. Our standard medical marijuana recommendations are indeed valid for one year, in line with industry practices. However, it's important to clarify that if you've requested or received medications in addition to your card, they may have a shorter legal validity, typically one month. We aim to provide transparency in our services, and our fees are outlined in advance. If there have been any misunderstandings or issues, please contact our support team to address your specific case. Our goal is to ensure you receive the care you need while complying with all relevant regulations. Your feedback is valuable, and we're committed to improving your experience.

Response from My MMJ DoctorJun 16, 2026

Thank you for your 5-star review! We’re truly grateful for your service and honored to hear that you found the process quick, easy, and professional. It’s wonderful to know that medical cannabis has been helpful in your journey and that our team could provide support along the way. We especially appreciate your kind words as a veteran, and we’re glad the documentation was helpful for your continued care. Thank you for choosing MYMMJ Doctor, and we’re always here if you need anything in the future!

Response from My MMJ DoctorJun 16, 2026

Thank you for your 5-star review! We're delighted to hear that you received your appointment quickly and had a fantastic, efficient experience with us. It’s great to know the process was completed in under an hour and met your expectations. We truly appreciate your recommendation and your trust in MYMMJ Doctor. Thank you for choosing us, and we look forward to serving you again in the future!

Response from My MMJ DoctorJun 16, 2026

Thank you for your 5-star review! We're delighted to hear that you received your appointment quickly and had a fantastic, efficient experience with us. It’s great to know the process was completed in under an hour and met your expectations. We truly appreciate your recommendation and your trust in MYMMJ Doctor. Thank you for choosing us, and we look forward to serving you again in the future!

Response from My MMJ DoctorJun 16, 2026

Thank you for your 5-star review! We're delighted to hear that you had such a positive experience with My MMJ Doctor. It's wonderful to know you found our team prompt, convenient, and compassionate, and that our communication and turnaround time met your expectations. We truly appreciate your kind words and your continued trust in our service. Thank you for choosing My MMJ Doctor, and we're always here if you need anything in the future!