Sandy B.
Site is awkward to use
Site is awkward to use. When doc called, volume on my phone was max, but I could barely hear him. Chat was cut off. Immediatly rreceived msg that visit was completed. No response to concerns til I requested refund.
Response from My MMJ DoctorMay 6, 2024
Hi Sandy, We're really sorry for the trouble you had using our service. We're working hard to fix any issues to make things easier for you. We understand it was hard to hear during your call and the chat got cut off too soon. We'll look into what happened and try to make sure it doesn't happen again. We've noted your request for a refund and will process it right away. If you need anything else or have more concerns, please let us know. Thanks for sharing your feedback. We hope to do better next time.



